Top Product Support Executive jobs in Hammond, IN

Overview

About Us:

Daifuku is the nation’s leading independent, U.S.‐based provider of intelligent material handling systems. With hundreds of engineers in‐house, the company designs, manufactures, integrates, and installs the full spectrum of intralogistics solutions. We provide leading‐edge conveyor and sortation systems, voice and light‐directed order fulfillment equipment, controls and software, robotics, mezzanines, and structures.

If you want to join a team of industry leading experts and who want to create an impact on the future of material handling solutions, we want to hear from you!

Position Summary:

The Product Engineering Support Supervisor supervises the Product Engineering Support process and the department team. 

Responsibilities

• Supervises the Product Engineering Support staff, organizing workload and defining processes 
• Coordinates, monitors, and expedites the flow of documents within the department or between staff and customers 
• Compiles and maintains engineering change orders and related files 
• Releases blueprints, drawings, and engineering documents to operations and other departments 
• Manages the day-to-day operations of the office 
• Organizes and maintains files and records 
• Plans and schedules meetings and appointments 
• Prepares and edits correspondence, reports, and presentations 
• Employees are responsible to comply with all requirements of Daifuku’s QMS policies and procedures.
• Employees are to ensure sustainable process outputs that drive continuous improvement to provide leading industry performance and exceptional customer satisfaction 

Qualifications

• Bachelor’s degree or equivalent experience 
• Minimum of 3 years of experience with Product Engineering department or related experience 
• Supervisory skills 
• Ability to deal with conflicts and employee issues in a professional manner 
• Knowledge of Product Engineering department processes 
• Computer skills including MS Office 
• Self-motivated and detail-oriented 
• Strong verbal and written communication skills 
• Project management skills 
• Experience managing multiple deadlines 
• Team-oriented 

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