Top Product Support Executive jobs in Covington, KY

Purpose of Position

The primary function of this position is to review domestic trips for feasibility, provide crew support and accomplish crew briefings, all while maintaining regulatory compliance and safety standards

Tasks and Responsibilities

• Act as a liaison between Charter, Owner Services and Crews, ensuring appropriate communication and coordination between all groups.
• Special procedures such as DASSP, Event Notifications, Emergency Response Plan
• Briefing of crew members on upcoming flights
• Provide support functions for International Dispatch and Travel groups
• Slots, TFR, ATC, Weather monitoring and advising when trips are affected along with a plan of action for those effected trips
• Provides highest level of service and safety for all flight crews, owners and employees by accomplishing feasibility analysis
• Note: It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a full list of essential job functions, please refer to the essential functions worksheet for that position.

Education

Certifications and Licenses

Years of Experience

Core Competencies

Knowledge, Skills, Abilities and Other (KSAOs)

• FAA Aircraft Dispatcher License and EJM Operational Control required within one year of hire date.
• Prefer experience working in the FAR 91 /135 operatoins
• Good communication skills required.
• Good computer / software skills required.
• Good customer service skills required.
• A high school diploma is required, Two / four year college degree or equivalent is preferred.
• Ability to work in a fast-paced and complex environment.