Top Patient Care Services Executive directs, plans, develops, and implements patient care programs and services. Creates and implements policies and procedures for care delivery. Being a Top Patient Care Services Executive manages all clinical patient care functions including nursing services, and ancillary services such as radiology, laboratory, pharmacy, rehabilitation and social services. Monitors the performance of patient care services, benchmarks the performance against government agency standards, and implements changes as necessary. Additionally, Top Patient Care Services Executive assists top management in resolving operational issues and developing strategic plans for improved patient care. Typically requires an advanced degree. Typically reports to top management. The Top Patient Care Services Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. To be a Top Patient Care Services Executive typically requires 8+ years of managerial experience. (Copyright 2024 Salary.com)
Wee Care Pediatrics is looking for motivated individuals in their Patient Services Department, who are dedicated to delivering excellence in customer service. The Layton clinic is currently hiring for the following shift:
Monday - Friday 4 pm - 9:00 pm
Job Description:
In this position, as a Patient Services Representative, you will be responsible for the accurate scheduling of appointments, routing messages to appropriate departments, greeting and checking-in patients, updating personal and insurance information, collecting co-pays and payments on accounts, monitoring the waiting area to ensure appropriate flow of patients, and other duties as assigned.
Job Qualifications:
• Previous customer service experience highly recommended.
• Experience working in a medical office setting desired.
• Ability to communicate effectively with providers, staff, and patients/parents.
• Capable of prioritizing multiple job demands and work in a fast-paced health care environment.
• Demonstrate compassion and understanding for the patient and families.
• Basic computer knowledge and phone etiquette required.
• Must possess a GED/High School diploma.