Top Patient Care Services Executive jobs in San Jose, CA

Top Patient Care Services Executive directs, plans, develops, and implements patient care programs and services. Creates and implements policies and procedures for care delivery. Being a Top Patient Care Services Executive manages all clinical patient care functions including nursing services, and ancillary services such as radiology, laboratory, pharmacy, rehabilitation and social services. Monitors the performance of patient care services, benchmarks the performance against government agency standards, and implements changes as necessary. Additionally, Top Patient Care Services Executive assists top management in resolving operational issues and developing strategic plans for improved patient care. Typically requires an advanced degree. Typically reports to top management. The Top Patient Care Services Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. To be a Top Patient Care Services Executive typically requires 8+ years of managerial experience. (Copyright 2024 Salary.com)

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Patient Services Representative II
  • Stanford Health Care- University Health Care Alliance
  • Menlo, CA FULL_TIME
  • Stanford Medicine Partners - Menlo Medical Clinic

    Stanford Health Care - Stanford Medicine Partners is looking for an amazing Patient Services Representatives to join our rapidly growing team!

    SMP prides itself in offering exceptional service and patient care. SMP works to provide individualized and convenient care with access to Stanford specialists and technology.

    Join our team and start making a difference today!

    Brief Overview:
    Under general supervision, operates as part of the care team performing a variety of functions such as greeting patients, patient registration, insurance coverage and eligibility verification, scheduling and telephone management.

    Distinguished Characteristics:

    PSR II – Performs PSR I duties, may assist with creating master schedule, floats as needed, and provides training for others. PSR II will also serve as job expert in assigned areas, taking on additional special assigned duties.

    What you will do:

    Patient Registration

    • Registers new patients and updates existing patient accounts in a courteous and professional manner in accordance with performance standards.
    • Identifies accepted insurance plans and those requiring referrals.
    • Handles any system red flags as they are encountered.
    • Determines if patient has a co-payment or deposit; accepts and records receipt of payment; provides applicable waiver and obtains appropriate signature; and, when appropriate, scans copy of patient’s photo ID, insurance card and/or waiver.

    Communication and Front-Office Procedures

    • Greets patients and others entering the department in a courteous and professional manner in accordance with performance standards.
    • Schedules new or follow-up appointments in a courteous and professional manner in accordance with performance standards.
    • Responds to requests from patients, family members, physicians and staff in a courteous and professional manner in accordance with performance standards.

    Electronic Health Record Documentation

    • Accesses EHR to communicate to clinical staff members and/or physicians through telephone encounters using SBAR format and/or appropriate smart phrases in accordance with performance standards.
    • Manages EHR in-basket(s), work queues and schedule templates as assigned in accordance with performance standards.

    Cashiering and Cash Handling

    • Balances cash sheet and cash drawer, completes daily deposit summary and prepares monthly deposit summary in accordance with performance standards.

    All other duties as assigned including department-specific functions and responsibilities:

    • Performs other duties as assigned and participates in organization projects as assigned.
    • Adheres to safety, P4P’s (if applicable), HIPAA and compliance policies.
    • Provides orientation and training to new staff as assigned.

    Education Qualifications:

    • High school graduate or equivalent.

    Experience Qualifications:

    • 2 years of experience as a Patient Services Representative.
    • Ability to type a minimum of 30 wpm.

    Required Knowledge, Skills and Abilities:

    • Strong verbal/written communication and listening skills; including excellent interpersonal skills and telephone communication.
    • Legible handwriting.
    • Ability to maintain composure during challenging interpersonal interactions.
    • Basic math skills necessary to collect payments and balance cash drawer.
    • Basic computer skills to include keyboarding, mouse movement and data entry skills to enter information into practice management system and EHR.
    • Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow.
    • Ability to work with others in a flexible, cooperative manner.

    Licenses and Certifications:

    • None

    SHC Commitment to Providing an Exceptional Patient & Family Experience

    Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

    You will do this by executing against our three experience pillars, from the patient and family’s perspective:

    • Know Me: Anticipate my needs and status to deliver effective care
    • Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
    • Coordinate for Me: Own the complexity of my care through coordination

    Job Type: Full-time

    Pay: $25.03 - $31.91 per hour

    Expected hours: 40 per week

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Employee discount
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Tuition reimbursement
    • Vision insurance

    Experience level:

    • 2 years

    Healthcare setting:

    • Outpatient

    Schedule:

    • 8 hour shift

    Experience:

    • Patient Service Representative: 2 years (Preferred)

    Ability to Relocate:

    • Menlo Park, CA 94025: Relocate before starting work (Required)

    Work Location: In person

  • 4 Days Ago

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Director of Patient Care Services
  • Gentiva
  • Pleasanton, CA OTHER
  • Our Company Gentiva Hospice is member of the Gentiva family - an industry leader in hospice, palliative and personal home care. Our place is by the side of those who need us, offering physical, spirit...
  • 2 Days Ago

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Patient Care Coordinator
  • YOH Services LLC
  • Pleasanton, CA FULL_TIME
  • Patient Care Coordinator Category: Healthcare Employment Type: Contract Reference: BH-371602 Patient Care Coordinator needed for a contract opportunity with Yoh's client located in Pleasanton, CA! Top...
  • 4 Days Ago

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Director of Patient Care Services – Hospice
  • Career Strategies
  • San Jose, CA FULL_TIME
  • Responsibilities: The DPCS establishes, implements and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and p...
  • 8 Days Ago

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MANAGER, OPERATIONS AND ACTIVATION - Patient Care Services Admin. - Full-time (1.0 FTE), 8-hr. Days
  • Stanford Health Care
  • Palo Alto, CA FULL_TIME
  • 1.0 FTE Full time Day - 08 Hour R2437948 Onsite 87205 NURSING INFORMATICS Business & Administration 180 El Camino Real,PALO ALTO,California If you're ready to be part of our legacy of hope and innovat...
  • Just Posted

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Top Hand - San Jose, CA
  • Pearce Services, LLC
  • San Jose, CA FULL_TIME
  • Pay Range - $29.00-$31.00 hourly/DOE PEARCE SERVICES is the nation’s leading service provider for critical telecom, network, and renewables infrastructure. With over 1800 team members, operating out o...
  • 24 Days Ago

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0 Top Patient Care Services Executive jobs found in San Jose, CA area

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Service Representative
  • City Sofive Soccer Inc
  • Alameda, CA
  • City-Sofive is a soccer center operator: a modern sport complex dedicated to soccer, with multiple small-sided soccer fi...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • Cogent Infotech Corporation
  • San Jose, CA
  • Job Description Job Description Job Description: Qualifications: 2+ years prior of related experience Demonstrated excep...
  • 3/28/2024 12:00:00 AM

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Sr Customer Service Rep
  • Genuine Parts Company
  • Hayward, CA
  • SUMMARY: Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places ...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Face Reality Skincare
  • Danville, CA
  • About Face Reality: Face Reality Skincare was created with one goal: to give people clear skin and confidence. With over...
  • 3/27/2024 12:00:00 AM

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Customer Service Rep
  • Valley Services
  • San Jose, CA
  • **Customer Service Rep** Administration Vs in 1615 S 7th St, San Jose, CA 95112-5932, United States 1615 S 7th St, San J...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative
  • Sun Technologies, Inc.
  • Pleasanton, CA
  • Job Title : Customer Service Representative Required Skills : Responsible for successfully managing large amounts of ord...
  • 3/26/2024 12:00:00 AM

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Insurance sales and Service Rep.
  • Brandon Mcguire Insurance Agency
  • Pleasanton, CA
  • Job Description Job Description State Farm Insurance Agent located in Pleasanton, CA is seeking an outgoing, career-orie...
  • 3/25/2024 12:00:00 AM

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Guest Services Rep Full Time-104010
  • ESA Management, LLC
  • San Jose, CA
  • Requirements KNOWLEDGE, SKILLS, ABILITIES COMPETENCIES Ability to understand and communicate in English proficiently to ...
  • 3/25/2024 12:00:00 AM

San Jose is located at 37°20′07″N 121°53′31″W / 37.335278°N 121.891944°W / 37.335278; -121.891944. According to the United States Census Bureau, the city has a total area of 180.0 sq mi (466 km2), of which 3.4 sq mi (8.8 km2) (1.91%) is water, making it the fourth-largest California city by land area (after Los Angeles, San Diego and California City). San Jose lies between the San Andreas Fault, the source of the 1989 Loma Prieta earthquake, and the Calaveras Fault. San Jose is shaken by moderate earthquakes on average one or two times a year. These quakes originate just east of the city on...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Patient Care Services Executive jobs
$358,948 to $525,934
San Jose, California area prices
were up 2.9% from a year ago