Top Patient Care Services Executive jobs in Lacey, WA

About us
Seeking experienced professionals to join our team and bring fresh ideas to the table. As a growing company, we value expertise and innovation, while maintaining our commitment to professionalism, customer satisfaction, and personal growth. Join us in our mission to promote work-life balance and professional development for all.

Job Summary:

We are seeking a proactive and organized Administrative Assistant to join our team and support our office operations. The ideal candidate will be proficient in various administrative tasks including email correspondence, scheduling, customer service, and vendor management. The role requires attention to detail, excellent communication skills, and the ability to multitask effectively.

Key Responsibilities:

Customer Focus and Follow-Up:

Write up and email estimates to clients.

Answer phones, respond to inquiries, and schedule estimates for potential clients.

Manage Facebook messages, responding promptly and professionally to inquiries and messages.

Request Google reviews from satisfied customers to enhance our online presence.

Conduct confirmation calls to confirm appointments and ensure customer satisfaction.

Follow up with customers two days after completion of jobs to gather feedback and address any concerns.

Add reminders for customer follow-up tasks, such as service reminders or appointment rescheduling.

Marketing:

Create marketing materials to promote our services, including flyers, brochures, and digital content.

Send monthly emails and mailers to engage with existing and potential customers.

Other:

Attend quarterly meetings, taking notes, and assisting with follow-up actions as necessary.

Identify and participate in networking events to promote our business and build connections.

Find networking events to attend.

Set up new vendors, maintain vendor relationships, and negotiate contracts as needed.

Qualifications:

Proven experience in administrative support roles, preferably in a similar industry.

Bi-lingual skills are a plus, particularly in languages commonly spoken in our community.

Background in real estate, construction, scheduling, or sales is preferred but not required.

Maintain a flexible schedule to accommodate changing priorities and urgent tasks.

Explore and implement work-from-home options where feasible, ensuring continued productivity.

Excellent communication and interpersonal skills.

Strong organizational and time management abilities.

Ability to work independently and as part of a team.

Familiarity with social media platforms and marketing strategies.

This position offers the opportunity to play a key role in our office operations and contribute to the success of our business. If you are a motivated and detail-oriented individual with a passion for administrative tasks, we encourage you to apply.

Job Type: Part-time

Pay: From $20.00 per hour

Expected hours: 15 – 25 per week

Schedule:

• 4 hour shift

Experience:

• Customer service: 5 years (Required)
• Calendar management: 3 years (Required)

Ability to Relocate:

• Tumwater, WA 98512: Relocate before starting work (Required)

Work Location: Hybrid remote in Tumwater, WA 98512