Top Patient Care Services Executive jobs in Durham, NC

Join the Front Desk team as a Patient Representative at our fun and established dental office!

Are you passionate about providing exceptional customer service and making a positive impact on people's lives? Are you a warm and empathetic individual who loves interacting with others? If so, we have an exciting opportunity for you to become a part of our team as a Patient Representative at our esteemed dental practice!

At The Dental Care Center, we believe that every patient deserves a personalized, warm, and caring experience from the moment they walk through our doors. As a Patient Representative, you will be at the forefront of creating that exceptional experience by being the friendly face and reassuring voice that patients rely on. From scheduling appointments to addressing their concerns, you will play a pivotal role in ensuring that each patient receives the highest level of care and attention.

What will you be doing?

• Scheduling: You will be responsible for efficiently managing our appointment system, ensuring that our patients are scheduled promptly and accurately. Your organizational skills and attention to detail will be essential in maintaining a smooth and efficient flow of patients.
• Patient Support: As the first point of contact, you will greet our patients with a warm smile and help them feel at ease. You'll assist them with any questions or concerns they may have, providing knowledgeable and compassionate guidance throughout their dental journey.
• Paperwork and Administration: Your meticulous nature will shine as you handle patient paperwork, ensuring all necessary forms and documents are completed accurately and efficiently. You will also help with insurance verification and billing processes, ensuring a hassle-free experience for our patients.
• Appointment Confirmation: With your excellent communication skills, you will be responsible for confirming appointments and reminding patients of upcoming visits. Your friendly reminders will show our patients that we genuinely care about their oral health and well-being.

Why choose us?

• Commitment to Exceptional Customer Service: We pride ourselves on delivering an exceptional level of customer service. By joining our team, you will have the opportunity to make a lasting impression on our patients, providing them with the care and attention they deserve.
• Collaborative and Supportive Environment: We believe in fostering a positive and supportive work environment. You will work alongside a dedicated team of professionals who are passionate about what they do, and we will provide you with the training and support you need to excel in your role.
• Growth and Development: We value the growth and development of our employees. As a Patient Representative, you will have opportunities to expand your knowledge and skills in the dental field, opening doors to a rewarding and fulfilling career path.
• Making a Difference: Every day, you will have the opportunity to make a meaningful difference in the lives of our patients. Your caring and empathetic approach will help create positive dental experiences, improving overall oral health and well-being.

Qualifications:

• Strong communication and interpersonal skills
• Excellent organizational abilities and attention to detail
• Empathy and compassion for patients' needs
• Proficiency in scheduling software and general computer skills
• Prior experience in a customer service role is preferred

If you are looking for a fulfilling role where you can positively impact patients' lives and be part of a team dedicated to excellence, then we would love to hear from you! Apply now and embark on a rewarding career with The Dental Care Center as a Patient Representative. Together, we will make a difference one smile at a time!

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Dental office

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Dental office: 1 year (Preferred)

Work Location: In person