Top Organizational Development Executive plans and directs all aspects of a company's organizational development function. Develops training programs, facilitates implementation of appropriate change management initiatives, and reviews current development programs to ensure alignment with company goals. Being a Top Organizational Development Executive builds the company's human capital by instilling and reinforcing a strong employee development culture with programs supported by management. Defines and collects key performance metrics to enable accurate and valid measurement of workforce performance and to identify areas for improvement. Additionally, Top Organizational Development Executive develops and leads the organizational development professional staff. Requires broad and current knowledge of organizational development methods. Requires a bachelor's degree. Typically reports to top management. The Top Organizational Development Executive manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2024 Salary.com)
About:
Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Across all brand touchpoints—from Bloomingdales.com to our newest small store concept, Bloomie’s—everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way.
Job Overview:
The Senior Manager, Top Client Development (MTCD) is responsible for strategizing, leading, and educating the cultivation and elevation of luxury business through the maximization of Bloomingdale’s programs dedicated to top clients. The MTCD builds a culture of top client, colleague, and vendor connectivity, ensuring that the highest levels of service are provided, needs are met and top clients are delighted. A critical part of the MTCD role is to understand the landscape of top client business and luxury experience in the store, working with the General Manager, Business Managers, and Top Producers to share objective perspective, candid feedback, and specific actionables to improve luxury penetration and experience. They are responsible for identifying the key challenges and requiring their partners to address these challenges to achieve measurable impact. The MTCD will act as a liaison between marketing, special events, and high-profile activations, consistently sharing best practices among Central and other Trade Area partners.
Essential Functions:
Customer Connectivity:
Colleague Connectivity:
Vendor Connectivity:
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