Top Organizational Development Executive plans and directs all aspects of a company's organizational development function. Develops training programs, facilitates implementation of appropriate change management initiatives, and reviews current development programs to ensure alignment with company goals. Being a Top Organizational Development Executive builds the company's human capital by instilling and reinforcing a strong employee development culture with programs supported by management. Defines and collects key performance metrics to enable accurate and valid measurement of workforce performance and to identify areas for improvement. Additionally, Top Organizational Development Executive develops and leads the organizational development professional staff. Requires broad and current knowledge of organizational development methods. Requires a bachelor's degree. Typically reports to top management. The Top Organizational Development Executive manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2024 Salary.com)
Touchwork is a leader in customer experience (CX) solutions and services that help organizations capture, analyze, and act on information in real-time – anytime, anywhere. Touchwork’s solutions put the right information in the right hands at the right time. In doing so, organizations can monitor and achieve first-class customer service levels, enhance the customer experience, reduce costs and liability, generate revenue and gain a competitive advantage.
The Business Development Executive will be responsible for identifying opportunities, developing relationships and selling Touchwork solutions to clients in North America. The responsibilities will include:
Leads: Leads are generated by Touchwork and assigned through our CRM platform;
Business development: The Bus Dev Executive will actively engage potential clients through networking, trade events, marketing, and cold calling, to existing or new clients that would benefit from Touchwork’s technology. The primary markets include:
Industry influencers – The Bus Dev Executive will actively develop potential clients through partnerships with consultants and other solution providers.
All leads generated through the business development process will be captured into the CRM system by the Bus Dev Executive and will follow the lead/sales management process described above.
Account management: The Bus Dev Executive will build and develop rapport with existing Touchwork clients to:
All leads generated through the account management process will be input into the CRM by the Bus Dev Executive and will follow the lead/sales management process described above.
A successful Bus Dev Executive will use a number of strategies and tools to move leads from contact made to a closed sale:
Compensation is based on a base salary per month plus commission. This is a remote position, and the person will be expected to travel to industry events. Travel and accommodation costs will be covered by Touchwork.
All your information will be kept confidential according to EEO guidelines.
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