Top Network Service Executive oversees, plans, and directs all network related service activities for a telecommunications organization. Designs, develops, and administers policies and processes that ensure customer satisfaction. Being a Top Network Service Executive works with related functions (operations, sales) to develop and improve customer support operations. Requires a bachelor's degree. Additionally, Top Network Service Executive typically reports to top management. The Top Network Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. To be a Top Network Service Executive typically requires 8+ years of managerial experience. (Copyright 2024 Salary.com)
Overview
As a tower lead for our Ohio market (pay range $24 to $28 per hour), you will assist the crew foreman with site management duties that include tower and ground operations, sweep testing, tower maintenance and installation, coaxial and antenna installation and required RF testing, and related responsibilities in accordance with OSHA safety guidelines. Every day, you will interact with customers and subcontractors, and you will communicate with the foreman about work progress and known issues. You will also provide training, guidance, and work leadership to direct subordinate climbers/tower technicians to maximize safety and productivity, minimize costs, and maintain quality.
What We Need from You
In order to thrive in this role, you must be able to climb towers and work at heights up to 500 feet, performing manual labor in outdoor environments. You must possess basic computer skills and be able to complete/submit paperwork by required deadlines. Experience in the telecommunications industry, coupled with the following skills, is also desired:
The following licenses/certifications are also required and may be completed "in-house:"
What You'll Get from Us
At Heights Tower, our mission is to provide quality products and outstanding services to our customers, to treat our customers and employees in a respectful and friendly manner, and to be a positive influence in the community. We are dedicated to developing our employees, both personally and professionally. Our goal is to provide a dynamic work environment with opportunities for training, education, and guidance wherever possible. Safety is a top priority at HTS, and all our employees participate in required safety training and routine safety meetings; engage in ongoing rescue practice; complete certification programs; and receive consistent supervised monitoring. In addition, we offer comprehensive benefits that include medical, dental, and vision coverage, life insurance, short- and long-term disability insurance, 401k plan with company match, six (6) paid holidays and paid time off (eligibility and waiting periods apply), referral bonuses, company outings, and weekly pay.
HTS is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.