Top Network Control Center Executive jobs in Saint Charles, MO

Top Network Control Center Executive plans and directs all aspects of network control services within the network. Responsible for the overall performance of network traffic. Being a Top Network Control Center Executive assesses the network's current and future needs in accordance with the budget. Requires a bachelor's degree in area of specialty. Additionally, Top Network Control Center Executive typically reports to a top management. The Top Network Control Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Network Control Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Network Operations Center Support Analyst
  • Global Enterprise Services, LLC
  • Swansea, IL FULL_TIME
  • Our customer, Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to the warfighter, national leaders and other mission and coalition partners across the Department of Defense (DoD) and national security organizations. Our Network Operations Center (NOC) team provides 24x7 global DoD Information Network (DoDIN) operations and incident management support. 


    Education and Experience:  

    • High school and 1-3 years of experience.  

    • DoD Secret clearance Secret clearance prior to start date  

    • Security certification or equivalent DoD 8570 IAT II certification within 60 days of start date 

    • 1-3 years customer service or call center experience 

    • ITIL Foundations certification 

    • Prior Military experience or experience working as a contractor in a Government environment is preferred.  

     

    Responsibilities:  

    • This position is responsible for monitoring the entire lifecycle of trouble tickets. 

    • Demonstrates working knowledge of high visibility customer ticket. 

    • Analyze status of tickets and verify next action is clear and concise. 

    • Monitor ticket queue to ensure contract performance goals are met. 

    • Design reports to track and identify trends within the ticketing system. 

    • Utilize report data to identify and correct non-compliant tickets. 

    • Review and validate tickets are following published processes to include templates, notifications, and updating timelines. 

    • Coordinate and assign daily workload to technicians for resolution of incidents. 

    • Complete synopsis of incidents to government when requested. 

    • Provide pass down of high interest incidents to oncoming Network Operations Center Support Analysts. 

    • Consolidate list of scheduled maintenances and provide to technicians on shift. 

    • Collaborate with leads in all functional areas to restore services to customers. 

    • Provide situational awareness updates to both customer and contract leadership for all high visibility issues and tickets. 

    • Be available to the customer to answer any informational requests. 

    • Support Field Service Engineers in accordance with published work instructions and standard operating procedures. 

     

    Technical Knowledge  

    • General understanding of Network Terminologies. 

    • Strong written and verbal communication skills. 

    • General understanding of network topologies, both transport and IP. 

    • Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint 

     

    Clearance/Citizenship:  

    • Secret 

    • Must be US Citizen 

     

    Travel Requirements:  

     

    This position will involve less than 10% travel  

     

    Location: O’ FallonIL (Scott Air Force Base) 

  • 19 Days Ago

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Crisis Center Clinician (PRN)
  • Compass Health Network
  • Rolla, MO FULL_TIME
  • Job Description Compensation: $27.08-$41.45 Hourly Dependent on Licensure Level Due to critical service need of the communities we serve, we are offering a $1,000 sign-on bonus.* We are eager to conti...
  • 20 Days Ago

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Crisis Center Clinician (PRN)
  • Compass Health Network
  • Jefferson, MO FULL_TIME
  • Job Description Compensation: $27.08-$41.45 Hourly Dependent on Licensure Level Due to critical service need of the communities we serve, we are offering a $1,000 sign-on bonus.* We are eager to conti...
  • 6 Days Ago

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Crisis Center Clinician (Evenings)
  • Compass Health Network
  • Wentzville, MO FULL_TIME
  • Job Description Compensation: $27.08-$41.45 Hourly Dependent on Licensure Level Due to critical service need of the communities we serve, we are offering a $4,000 sign-on bonus.* We are eager to conti...
  • 26 Days Ago

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Crisis Center Clinician (PRN)
  • Compass Health Network
  • Wentzville, MO FULL_TIME
  • Job Description Compensation: $27.08-$41.45 Hourly Dependent on Licensure Level Due to critical service need of the communities we serve, we are offering a $1,000 sign-on bonus.* We are eager to conti...
  • 26 Days Ago

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Crisis Center Clinician (Nights)
  • Compass Health Network
  • Rolla, MO FULL_TIME
  • Job Description Compensation: $27.08-$41.45 Hourly Dependent on Licensure Level Due to critical service need of the communities we serve, we are offering a $4,000 sign-on bonus.* We are eager to conti...
  • 14 Days Ago

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0 Top Network Control Center Executive jobs found in Saint Charles, MO area

A
Customer Service Agent - Graveyard Shift (Work From Home)>
  • American Logistics
  • Saint Charles, MO
  • [Call Center / Fully Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer...
  • 3/29/2024 12:00:00 AM

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Customer Service Agent - Graveyard Shift (Work From Home)>
  • American Logistics
  • Chesterfield, MO
  • [Call Center / Fully Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer...
  • 3/29/2024 12:00:00 AM

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***Client Service Advisor | Remote in Utah***
  • Vaco
  • St. Louis, MO
  • Job Title: Client Service Advisor Location: Remote in Utah Duration: 12-months Contract (Possible extension/conversion) ...
  • 3/28/2024 12:00:00 AM

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Overnight Server Specialist (Window/Linux)
  • Strategic Staffing Solutions
  • Saint Louis, MO
  • STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Strategic Staffing Solutions is currently looking for an Overnight Ser...
  • 3/28/2024 12:00:00 AM

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FT Inbound Phone Support Agent - Work From Home>
  • Signpost
  • Saint Peters, MO
  • [Call Center / Fully Remote] - Anywhere in U.S. / $17+ per hour / Health, dental, and vision / 401k / PTO / Equipment pr...
  • 3/28/2024 12:00:00 AM

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FT Inbound Phone Support Agent - Work From Home>
  • Signpost
  • Saint Charles, MO
  • [Call Center / Fully Remote] - Anywhere in U.S. / $17+ per hour / Health, dental, and vision / 401k / PTO / Equipment pr...
  • 3/28/2024 12:00:00 AM

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Clinic Contact Center - Patient Service Agent, Full Time
  • Mercy
  • Saint Louis, MO
  • We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and ex...
  • 3/26/2024 12:00:00 AM

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Customer Service Agent - Graveyard Shift (Work From Home)>
  • American Logistics
  • Saint Peters, MO
  • [Call Center / Fully Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer...
  • 3/25/2024 12:00:00 AM

Saint Charles is a city in, and the county seat of, St. Charles County, Missouri, United States. The population was 65,794 at the 2010 census, making St. Charles the ninth-largest city in Missouri. Situated on the Missouri River, it is a northwestern suburb of St. Louis. Founded circa 1769 as Les Petites Côtes, or "The Little Hills" in French, by Louis Blanchette, a French-Canadian fur trader, when the area was nominally ruled by Spain following the Seven Years' War, St. Charles is the third-oldest city in Missouri. For a time, it played a significant role in the United States' westward expan...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Network Control Center Executive jobs
$152,464 to $193,130
Saint Charles, Missouri area prices
were up 0.7% from a year ago

Top Network Control Center Executive in Charleston, SC
ERI Economic Research Institute compiles the best salary, cost-of-living, and executive compensation survey data available.
February 05, 2020