Top IT Vendor Relationship Executive directs and oversees the organization's strategic vendor management program. Responsible for selection of the company's product and service providers, and procurement to reduce operational costs. Being a Top IT Vendor Relationship Executive is responsible for managing vendor relationships. Develops metrics to manage vendor performance and productivity. Additionally, Top IT Vendor Relationship Executive works closely with operations, product and executive teams to determine areas of improvement. Requires a bachelor's degree in area of specialty. Typically reports to top management. The Top IT Vendor Relationship Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top IT Vendor Relationship Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
· Audiovisual systems and support, including event support. · Microsoft products and services to include Teams Voice · Desktop and endpoint technologies Network and telecommunication skills. · Wireless end point configuration and troubleshooting. |
Provide support and resolution for end-user support requests in compliance with established SLA’s or other agreements outlined by IT leadership.
· Open, Assign, provide written resolution, escalate, and follow-up with end-users as necessary
· Effectively communicate within IT and leadership to support trends and developing end-user needs
· Assist new staff with onboarding activities and equipment setup and configuration
· Provide support and resolution for end-user technology needs in compliance with established SLA’s or agreements outlined by IT leadership.
· Maintain skillsets and keep pace with changing technologies and best practices
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0 Top IT Vendor Relationship Executive jobs found in Newport News, VA area