Top IT Vendor Relationship Executive jobs in Maryland

Top IT Vendor Relationship Executive directs and oversees the organization's strategic vendor management program. Responsible for selection of the company's product and service providers, and procurement to reduce operational costs. Being a Top IT Vendor Relationship Executive is responsible for managing vendor relationships. Develops metrics to manage vendor performance and productivity. Additionally, Top IT Vendor Relationship Executive works closely with operations, product and executive teams to determine areas of improvement. Requires a bachelor's degree in area of specialty. Typically reports to top management. The Top IT Vendor Relationship Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top IT Vendor Relationship Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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IT Vendor Performance Manager
  • OneTen
  • Silver Spring, MD FULL_TIME
  • When you join Verizon

    Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

    Verizon is seeking an IT Vendor Performance Manager to oversee vendor performance metrics and governance for key IT services providers for the CIO and leaders of Verizon’s Corporate Systems Group. The Vendor Performance Manager also supports vendor transition strategy plans.  The ideal candidate will optimize resource utilization of application development and maintenance through clear and efficient governance and timely reporting and analysis of vendor success measures and key Service Level Agreement metrics. The candidate leverages the data and relationships with the workstream teams to provide timely and actionable insights into the portfolio and the vendor's performance, and collaborates and builds trust with cross-functional teams while balancing competing priorities. Through value-focused portfolio management, collaborative governance and strong stakeholder management, the candidate will ensure that Verizon gets both the quality of service delivery and cooperation from the external and internal leads to optimize the business value from this relationship.  The ideal candidate will be able to provide clear, concise executive summaries and effectively lead and provide feedback and insights on executive vendor performance reviews.

    • Lead, develop, coordinate, integrate, analyze, and maintain integrated plans and schedules for complex ADMS vendor transition programs and change driven activities.
    • Partner with business teams on vendor contracts, in conjunction with procurement/sourcing, to include relevant legal terms, business case, SLA/KPIs, spend, etc.
    • Responsible for benchmarking industry landscape and standards as well as driving Best Practices to ensure performance expectations are meeting and/or exceeding scorecard goals on all KPI's.
    • Perform analytic reviews and assessments on all assigned vendors and present the results to Business Unit Management and all internal and external examiners.
    • Manage all Service Level Agreements for Vendor performance along with all performance governance.
    • As part of governance, ensure all legal and compliance requirements are fulfilled for all CSG workforce; internal and external third party vendors.
    • Manage the demand prioritization and results reporting process across various internal workstreams to report on the delivery and budget performance as well as the alignment to business priorities.
    • Manage working relationships with key vendor contacts to ensure transparency and integrity of the reporting and approval of the deliverables.
    • Lead recurring vendor and Verizon meetings and manage the risks, issues and action items for resolution.
    • Ensure business priorities and performance management are integrated throughout the process.
    • Support occasional project audits.
    • Partner with the Vendor intake and processing team to ensure timely vendor onboarding of new initiatives and change requests or extensions to align with business priorities.

    You’ll need to have:

    • Bachelor’s degree or four or more years of work experience.
    • Six or more years of relevant work experience.

    Even better if you have one or more of the following:

    • A degree.
    • Experience with industry standards and benchmarking of IT vendor performance .
    • Experience in managing the performance of enterprise-level IT vendor agreements including experience with sourcing, contractual language, service level definition and adherence management.
    • Experience in effective relationship management and presentation skills with both internal stakeholders and external vendors.
    • Experience in data-driven performance management through scorecards or dashboards.
    • Experience preparing and presenting executive level summaries and concise, clear communication .
    • Self-starter and intentional in your time management.
    • Experience in Microsoft Office - Microsoft Excel (can perform complex functions) & Google Suite -Google Sheets and analysis tools.
    • Experience with Managed Services contracts and strategic sourcing.
    • Experience with Agile, Waterfall, DevOps, SDLC & ITIL frameworks for application development and maintenance.

    If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

    Where you’ll be working

    In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

    Scheduled Weekly Hours

    40

    Equal Employment Opportunity 

    We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.


  • 15 Days Ago

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Client Relationship Manager
  • My IT LLC
  • Bethesda, MD FULL_TIME
  • Key responsibilities of a Client Relationship Manager may include: Client Communication: Regularly communicating with clients to understand their needs, concerns, and expectations. Providing updates o...
  • 9 Days Ago

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Director of IT
  • Hartman Executive Advisors
  • Severn, MD FULL_TIME
  • About Hartman Executive Advisors was founded with the vision of providing business-focused, vendor-independent consulting to mid-sized companies. As independent, trusted strategic advisors to our clie...
  • 19 Days Ago

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IT Director
  • Hartman Executive Advisors
  • Washington, MD FULL_TIME
  • About Hartman Executive Advisors was founded with the vision of providing business-focused, vendor-independent consulting to mid-sized companies. As independent, trusted strategic advisors to our clie...
  • 9 Days Ago

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IT Inventory Manager
  • EXECUTIVE 1 HOLDING COMPANY
  • Silver Spring, MD OTHER
  • Job Details Job Location: NOAA - Silver Spring, MD Position Type: Full Time Salary Range: Undisclosed DescriptionWe are seeking an Inventory Manager to join our team supporting the National Oceanic an...
  • 23 Days Ago

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Director of IT - Contractor
  • Hartman Executive Advisors
  • Severn, MD CONTRACTOR
  • About Hartman Executive Advisors was founded with the vision of providing business-focused, vendor-independent consulting to mid-sized companies. As independent, trusted strategic advisors to our clie...
  • Just Posted

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Customer Relations Executive
  • Bupa Aged Care
  • West Des Moines, IA
  • * For UK candidates - Before submitting your application, you should read our to understand how Bupa will use, store and...
  • 3/28/2024 12:00:00 AM

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Customer Relations Executive
  • West Midlands Combined Authority
  • Birmingham, AL
  • - Customer Relations Executive **Customer Relations Executive** Full time permanent | 23,578 - 27,579 per annum + exclus...
  • 3/28/2024 12:00:00 AM

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Commercial Relationship Officer
  • Farm Credit
  • Homestead, FL
  • We are hiring a Commercial Relationship Officer to be in our Homestead FL office in the southern region of the Farm Cred...
  • 3/28/2024 12:00:00 AM

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Student Relationship Officer
  • Gesa Credit Union
  • Pullman, WA
  • The Student Relationship Officer (SRO) will be responsible for engaging the Washington State University (WSU) campus in ...
  • 3/28/2024 12:00:00 AM

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Financial Relationship Consultant
  • Citizens Trust Bank
  • Birmingham, AL
  • Job Description Job Description Celebrating over 100 years in the community, Citizens Trust Bank remains committed to pr...
  • 3/26/2024 12:00:00 AM

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ISO Relationship Officer
  • Esquire Bank
  • Jericho, NY
  • Basic Function: Individual is responsible for the daily administration and ISO support functions to the Merchant Service...
  • 3/26/2024 12:00:00 AM

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Customer Relationship Officer
  • National Bank Of Canada
  • **Customer Relationship Officer** **Job ID** 24636839360 **Date posted** 03/03/2022 **Primary Locations: Pompano Beach, ...
  • 3/25/2024 12:00:00 AM

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SBA Relationship Officer
  • GBC International Bank
  • San Jose, CA
  • Job Summary The SBA Relationship Officer plans and implements financial institution sales and marketing programs targete...
  • 3/24/2024 12:00:00 AM

Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary. Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top IT Vendor Relationship Executive jobs
$280,787 to $414,717