Top Facilities Management Executive jobs in Maryland

Top Facilities Management Executive leads overall operations and develops the strategy and policies to deliver design, planning, implementation, construction, and maintenance of an organization's facilities and properties. Plans and allocates the capital, equipment, and operating budget to support current operations and long-term facility plans. Being a Top Facilities Management Executive ensures the reliability of all building mechanical, electrical, fire/life safety, plumbing, and waste management systems. Reviews and negotiates contract terms and conditions for contractors selected for facility projects and the delivery of services. Additionally, Top Facilities Management Executive establishes building operations policies, procedures, and service standards to comply with all local laws and regulations. May be responsible for additional facility-related functions like food services, security, safety, environmental, or administrative services. Requires a bachelor's degree. Typically reports to top management. The Top Facilities Management Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Facilities Management Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Customer Support Manager
  • Facilities Management
  • Sparks Glencoe, MD FULL_TIME
  • Our company is currently looking for a Customer Support Manager. In this position you will be making a difference each and every day.

    We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership.


    Job Summary

    The Customer Support Manager will have the crucial task of supervising the customer service team to ensure that the company's scheduling, dispatching, and customer service objectives are achieved. Key duties will involve directly overseeing the department by effectively managing, guiding, and inspiring team members, as well as facilitating onboarding and training processes. Responsibilities also include monitoring call quality and coordinating schedules across all office locations. Additionally, the role entails addressing concerns from dissatisfied customers and devising satisfactory resolutions. Strong leadership and communication skills are imperative for success in this position. Monthly travel to the company's other offices is expected. Furthermore, this role will oversee the international customer service department, which may entail evening or weekend work hours.

    Duties & Responsibilities

    • Make certain that all potential job prospects are contacted and transitioned to the appropriate status in accordance with the company’s system.
    • Using the company's resources, the Customer Support Manager will conduct weekly audits to address any discrepancies in the department’s processes. These audits will also initiate the introduction of proactive strategies within the customer service team. The Customer Support Manager holds the responsibility of communicating these approaches to their team members.
    • The Customer Support Manager will monitor training, team meetings, performance ratings and on-call scheduling.

    Required Education and Experience

    • 5 years of Customer Service experience
    • 2 years of experience leading a team


    Company Benefits:

    401k matching

    Medical/Dental/Vision

    Generous PTO policy

    Training & Development
  • Just Posted

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Hospital Manager Facilities Management
  • Clinical Management Consultants
  • Hyattsville, MD FULL_TIME
  • An acute care hospital in Maryland is actively seeking an Assistant Director Plant Operations & Facilities Management to lead their team. Now is your time to join a health system that is devoted to de...
  • 1 Month Ago

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Facilities Maintenance and Management Specialist
  • US Army Installation Management Command
  • Aberdeen, MD FULL_TIME
  • Duties Serve as a Facility Maintenance and Management Specialist; duties include operation, termination, and coordination of the maintenance of physical facilities, utilities, and grounds for Aberdeen...
  • 13 Days Ago

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Director Case Management
  • UMMS Executive Search
  • Towson, MD FULL_TIME
  • Company Description When you come to the University of Maryland St. Joseph Medical Center, you’re coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You’re em...
  • 24 Days Ago

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Director Case Management
  • UMMS Executive Search
  • Eudowood, MD FULL_TIME
  • Job Description General Summary The Director’s primary responsibilities include management of all case management from pre-admission through post-discharge associated with the University of Maryland, ...
  • 13 Days Ago

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Supervisory Logistics Management Specialist
  • Military Treatment Facilities under DHA
  • Fort Meade, MD FULL_TIME
  • About the Position: This position is located at Fort Meade, MD. Salary negotiation may be available for those candidates who are new to Federal service. Student Loan repayment may be authorized.
  • 13 Days Ago

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Guest Services/Conference Service Coordinator (Global Law Firm)
  • Kay Search Group
  • New York, NY
  • Position: Guest Services/Conference Service Coordinator (Global Law Firm) Location: Manhattan, NY Comp Package: Base sal...
  • 4/26/2024 12:00:00 AM

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Conference Center Coordinator (Global Law Firm)
  • Kay Search Group
  • Los Angeles, CA
  • Position: Conference Center Coordinator (Global Law Firm) Location: Los Angeles, CA Comp Package: Base salary to $75K, P...
  • 4/26/2024 12:00:00 AM

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Maintenance Technician
  • Metalsa
  • Roanoke, VA
  • Job Description Join Metalsa as a Maintenance Technician and be a crucial part of our commitment to excellence and safet...
  • 4/26/2024 12:00:00 AM

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Executive Operations Assistant (Real Estate)
  • Insight Global
  • Carlsbad, CA
  • PRIMARY RESPONSIBILITIES: • Financial Management: Oversee invoice processing, including collection, submission, and trac...
  • 4/25/2024 12:00:00 AM

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Office Administrator
  • Buchanan Legal Professional Services
  • New York, NY
  • We're seeking an Office Administrator for an industry-leading Am Law firm to oversee operations at their vibrant New Yor...
  • 4/24/2024 12:00:00 AM

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Conference Center Coordinator (Global Law Firm)
  • kay search group
  • Los Angeles, CA
  • Job Description Job Description Position: Conference Center Coordinator (Global Law Firm) Location: Los Angeles, CA Comp...
  • 4/23/2024 12:00:00 AM

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Human Resources & Administrative Associate (Luxury Real Estate Developer)
  • Owen Thomas Group
  • New York, NY
  • Job Description HR & Admin Associates for an International luxury Real Estate Developer based in NYC local recruiting pr...
  • 4/22/2024 12:00:00 AM

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Executive Operations Assistant (Real Estate)
  • Insight Global
  • Carlsbad, CA
  • PRIMARY RESPONSIBILITIES: Financial Management: Oversee invoice processing, including collection, submission, and tracki...
  • 4/22/2024 12:00:00 AM

Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary. Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Facilities Management Executive jobs
$245,006 to $346,827