Top Division Information Technology Executive establishes and directs the strategic planning, implementation, and operation of a division's information technology department. Oversees the selection of hardware and software that will support current operations and accomplish long-term business objectives. Being a Top Division Information Technology Executive tracks technology trends and identifies new opportunities to enhance efficiency and gain a competitive advantage. Requires a bachelor's degree. Additionally, Top Division Information Technology Executive typically reports to top management. The Top Division Information Technology Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Division Information Technology Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Position Title: Information Technology Technical Support: University Assistant
Position Type: On Campus Part Time Employment
Department: Information Technology, Client Support Services
Supervisor: Customer Support Center Coordinator
Hours: 19 hours per week, Saturdays 9:00am – 3:00pm required.
Salary: $18.00 - $20.00
Responsibilities
Provide technology support for computers, the campus network and various supported system applications for the campus community; assist with technical support operations, including trouble identification and resolution, follow-up, data entry, documentation of problems and procedures, utilization of help desk software, and dispatching services when necessary. This position requires the selected candidate to work Saturdays 9am – 3pm during the academic semester.
Qualifications
General technical knowledge, including knowledge of Microsoft products (recent versions of Office and Windows). Knowledge of current web browsers and mobile devices. Ability to work well with others and follow the job through to completion. Excellent communication and customer service skills. Experience in a technical or business-related area in a help desk or customer service preferred.
University Assistant Positions are limited to Graduate Level students or anyone who is not a current Undergraduate student.
Job Type: Part-time
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Work Location: In person
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