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Director of Operations - Join the Growth at Smoakland

Are you ready to lead in one of the fastest-growing cannabis distribution companies? Smoakland is seeking a dynamic Director of Operations to play a pivotal role in driving the organization's success. If you are a strategic thinker with a proven track record in operational excellence, team leadership, and business development, we want you on our team.

About Us: Smoakland is a thriving, fast-paced company with a culture of "working" leaders who roll up their sleeves to achieve desired outcomes. As a key member of our leadership team, you'll have the opportunity to shape the future of an emerging industry.

Responsibilities: As the Director of Operations, you will be at the helm of our daily business activities. Your responsibilities include:

• Customer Relations: Manage and maintain quality customer service when required, oversee and manage customer orders and purchases, troubleshoot common issues with a product or service/operations, and cooperating and communicating with multiple departments to ensure effective and efficient operations regarding customer orders and products.
• Strategic Leadership: Develop and implement operational plans, analyze trends, and assess functional responsibilities to enhance business capabilities.
• Process Optimization: Drive growth through operational processes, employee capabilities, and financial performance. Refine and implement strategies, plans, and procedures for maximum efficiency.
• Financial Oversight: Co-direct budgeting, accounting, and reporting functions. Provide financial counseling to the leadership team and identify profit opportunities through thorough analysis of revenue, profit, and cash flow.
• Team Management: Build and maintain a responsive departmental structure, fostering a culture of accountability. Lead, motivate, and hold staff rigorously accountable for achieving objectives.
• Performance Evaluation: Evaluate organizational performance through data and metrics analysis. Anticipate implications and consequences of situations, taking appropriate action to ensure continued success.
• Leadership Development: Conduct meetings, supervisions, and training sessions to motivate and develop staff, promoting team building and establishing effective working relationships.

Requirements:

• Bachelor's degree in Business Administration or relevant field; Master's degree/MBA preferred.
• 5 years of proven experience as Director of Operations or in a relevant role.
• Strategic planning expertise with a track record of driving revenue.
• Experience overseeing daily operations in a high-growth environment.
• Strong organizational and communication skills.
• Familiarity with business functions such as HR, Finance, Marketing, Sales, etc.
• Experience in team building, hiring, and dismissal.
• Passion for joining a startup culture and shaping the future of the cannabis industry.
• Experience in the cannabis industry or trade associations strongly preferred.

• Full-time position
• Onsite: 100% (no remote work)
• Availability to work long hours, including weekends

Job Type: Full-time

Pay: $75,000.00 - $84,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Work Location: In person