Top Customer Service Executive jobs in Washington

Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

T
Customer Service Account Associate
  • T-Mobile Customer Experience Center
  • Bellingham, WA FULL_TIME
  • Let’s create happy customers.

    At T-Mobile, we love our customers! And we empower you to make them happy. As part of a Team of Experts, you’ll focus on a specific customer base, which lets you deepen those relationships and deliver the end-to-end resolutions your customer needs. We pioneered this approach because we believe all customers deserve a better experience. And it makes us happy to work together this way, too. You’ll start out as an Account Associate in a Team of Experts that works ONSITE and together to deliver amazing Un-carrier customer experiences. With training and a ramp-up period, you’ll be set up for success in your new job. Next step, you’ll be moved to Expert, where you will own the relationship with your customer base, listening to their needs and being hands-on to resolve their problems. This move could happen in as little as five months from your start date!

    Better life, better pay.

    It takes mastery to be on the T-Mobile Customer Care team and our compensation reflects that. As an Expert you’ll start by earning $20 per hour. In fact, on average our Experts new to the role earn over $22 per hour inclusive of base pay and incentive bonuses. Throw in an annual $1,000 stock grant, tuition assistance, and other financial, health, and lifestyle perks, that make your total rewards package worth even more! We’ll always recognize and invest in the team that makes us #FamousforCare!

    Check out all the benefits a career as an Account Associate has to offer at https://careers.t-mobile.com/benefits.

    We’re offering qualifying Experts of our Customer Experience teams the increased work/life balance that comes with working a hybrid work schedule. Hybrid schedules are available to qualified Experts 60 days post-training graduation. To qualify, Experts must achieve performance and attendance goals.

    Responsibilities:

    • Provide effective and timely resolution of various customer inquiries and concerns.
    • Build customer loyalty and value through effective account management, identifying appropriate additional products, features, and services, and collecting past-due balances.
    • Deliver exceptional customer service using resource documentation for reference and the automated and training tools provided.
    • Meet department productivity and quality standards.
    • Complete training requirements to learn new skills and processes, grow knowledge of systems, and develop proficiency in what we value, organizational requirements, and competencies needed for the Expert role.

    Qualifications:

    • ONSITE Position
    • High School Diploma/GED (Required)
    • Knowledge of Windows (Microsoft Word, Excel, and PowerPoint preferred)
    • Ability to work efficiently with multiple applications and computer screens simultaneously.

    At T-Mobile, we don't have a corporate ladder - it's more like a jungle gym of possibilities! We're committed to helping our employees grow in their careers, and we believe in providing a great learning environment to help you succeed. Our Team of Experts works collaboratively to ensure our Account Associates have the tools and resources they need to excel. Join the T-Mobile Talent Community today to learn more about how we can help you achieve your career goals!

    Job Type: Full-time

    Pay: $20.00 per hour

    Expected hours: 40 per week

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • On-the-job training
    • Paid time off
    • Referral program
    • Vision insurance

    Experience level:

    • No experience needed

    Shift:

    • 10 hour shift
    • 8 hour shift
    • Day shift
    • Evening shift

    Weekly day range:

    • Weekends as needed

    Work setting:

    • Call center
    • In-person

    Education:

    • High school or equivalent (Required)

    Work Location: In person

  • 23 Days Ago

C
Technical Service Representative (TSR)
  • Customer Engineering Services (CES) -cesservice
  • Spokane, WA FULL_TIME
  • Join Our Team Today! CES is looking for the right person to join our team; someone who has excellent communication skills, a keen sense of urgency, and loves to connect with individuals and share the ...
  • 9 Days Ago

U
Customer Service Sales Executive
  • UniTrust Financial Group
  • Yakima, WA FULL_TIME
  • Customer Service Sales Executive Location: Remote (Work From Home) Job Type: Full Time Only Are you a motivated and self-driven individual looking to kickstart your career in the financial services in...
  • 1 Month Ago

A
Executive Assistant, Amazon Stores Customer Service
  • Amazon
  • Seattle, WA FULL_TIME
  • DESCRIPTIONThe Worldwide Amazon Stores Customer Service (ASCS) organization is looking for a Lead Executive Assistant who wants to work in an exciting, growing, and global organization. We are looking...
  • Just Posted

A
Executive Assistant, Amazon Stores Customer Service
  • Amazon.com Services LLC
  • Seattle, WA FULL_TIME
  • 5 years of senior level leadership support, or 3 years of Amazon experience High school or equivalent diploma Experience with Microsoft Office products and applications Experience with Executive Level...
  • 2 Days Ago

A
Executive Assistant, Amazon Stores Customer Service (ASCS)
  • Amazon
  • Seattle, WA FULL_TIME
  • DESCRIPTIONThe Worldwide Amazon Stores Customer Service (ASCS) organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking ...
  • 12 Days Ago

D
Client Service Officer - Assistant Vice President
  • Deutsche Bank
  • Jacksonville, FL
  • Job Description: Job Title Client Service Officer Corporate Title Assistance Vice President Location Jacksonville, FL Ov...
  • 3/28/2024 12:00:00 AM

P
Client Relations Representative
  • Prominence Enterprise
  • Columbus, OH
  • At Prominence Enterprise, we value our partnered clients and share their vision of growth. Our success in creating these...
  • 3/28/2024 12:00:00 AM

R
Client Relations Representative
  • RSP Events
  • Philadelphia, PA
  • Job Description Job Description We are seeking an enthusiastic and dynamic individual to join our team as a Retail Marke...
  • 3/27/2024 12:00:00 AM

N
Client Relations Representative
  • North Inc
  • Saint Louis, MO
  • Job Description Job Description Client Relations Representative (Entry Level) North, Inc. values results and is committe...
  • 3/26/2024 12:00:00 AM

V
Client Relations Representative
  • VISTA CHICAGO INC
  • Franklin Park, IL
  • Job Description Job Description What sets Vista Chicago apart from other sales firms is that it focuses the majority of ...
  • 3/26/2024 12:00:00 AM

N
Client Relations Representative
  • NSD NEWCO
  • Boca Raton, FL
  • Description Description: The Client Relations Representative position is responsible for investigating and resolving com...
  • 3/25/2024 12:00:00 AM

V
Client Relations Representative
  • VISTA CHICAGO INC
  • Oak Brook, IL
  • Job Description Job Description What sets Vista Chicago apart from other sales firms is that it focuses the majority of ...
  • 3/25/2024 12:00:00 AM

M
Client Relations Representative
  • Mid Atlantic Marketing
  • Fredericksburg, VA
  • Job Description Job Description We are seeking a Client Relations Representative to join our team! You will be responsib...
  • 3/25/2024 12:00:00 AM

Washington (/ˈwɒʃɪŋtən/), officially the State of Washington, is a state in the Pacific Northwest region of the United States. Washington is the northwestern-most state of the contiguous United States. It borders Idaho to the east, bounded mostly by the meridian running north from the confluence of the Snake River and Clearwater River (about 116°57' west), except for the southernmost section where the border follows the Snake River. Oregon is to the south, with the Columbia River forming the western part and the 46th parallel forming the eastern part of the Oregon-Washington border. To the wes...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$261,650 to $393,384

Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019