Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Corys Lawn Service
Executive/Virtual Assistant
About Us:
Cory's Lawn Care is a leading residential lawn maintenance company in Reno-Sparks, committed to providing top-notch residential maintenance services to our clients. We are dedicated to being the industry leader and have a supportive team environment. We are looking for an Executive or possibly a Virtual Assistant to contribute to our administrative functions.
Position Overview:
As a Virtual Assistant at Cory's Lawn Service, you will support the owner Cory, and the General Manager Nichole with various administrative tasks. This partial virtual and in-person position requires a self-motivated and detail-oriented individual capable of managing diverse responsibilities in a fast-paced environment for a company servicing 3,000 clients in the Reno/Sparks area.
Responsibilities:
Skills and Qualifications:
Job Type: Full-time
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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