Top Customer Service Executive jobs in Springfield, MA

Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

C
Patient Service Representative R29696
  • Customer Service - Baystate Health
  • Palmer, MA FULL_TIME
  • Req#: R29696
    Category(s): Administrative Support, Customer Service
    Full Time / Part Time: Full-Time
    Shift: First

    • sign on bonus for candidates with at least 1-year medical receptionist experience.
    • Baystate Health, Western Massachusetts’s premier healthcare provider, and home to Baystate Medical Practices, the largest multispecialty group in the region, is looking for a Patient Service Representative to join our Women's Health Team in Palmer.

      SCHEDULE:

      • 40 hours a week 8:30am-5pm

      LOCATION:

      • Palmer, MA

      RESPONSIBILITIES:

      Baystate Health’s Patient Service Representatives perform a variety of different tasks throughout the day. This includes greeting patients, checking them in and checking them out and requesting copays. They are also responsible for verifying insurances, answering telephones and faxing  medical documents.

      THE ADVANTAGES OF WORKING WITH BAYSTATE!

      • Excellent Compensation High-quality, low-cost medical, dental and vision insurance
      • Generous PTO – up to 25 days in the first year, with scheduled earned increases
      • Continuing education support and reimbursement
      • First Time Home Buyers Financial Packages
      • Farm Share Memberships
      • 403b retirement company match & annual company contribution increase based on years of service
      • Free money coach advice from a certified professional
      • Wellbeing programs that include but are not limited to mental, physical, and financial health
      • Pet, home, auto and personal insurance
      • Life insurance
      • Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
      • Wellbeing programs that include but are not limited to mental, physical, and financial health

      Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff.  We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.  

      QUALIFICATIONS: 

      Requirements:

      High School diploma or GED

      Preferred:

      Great interpersonal skills and able to work in a fast-paced environment a MUST.

      Medical terminology, keyboard, Microsoft office products, schedule systems, medical records (electronic and paper), billing, basic math, language, reading and writing, customer service.

      Experience in a medical office setting preferred.

      We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!

      OUR COMPENSATION PHILOSOPHY

      We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

    You Belong At Baystate

    At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

    DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

    Education:

    GED or HiSET (Required)

    Certifications:

    Equal Employment Opportunity Employer

    Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

    Apply Now

  • Just Posted

U
Customer Service Sales Executive
  • UniTrust Financial Group
  • Springfield, MA FULL_TIME
  • Customer Service Sales Executive Location: Remote (Work From Home) Job Type: Full Time Only Are you a motivated and self-driven individual looking to kickstart your career in the financial services in...
  • 26 Days Ago

A
Service Coordinator, Compressor Technique, West Springfield, MA
  • Atlas Copco Compressors LLC -North America Customer Center
  • Springfield, MA FULL_TIME
  • Service Coordinator, Compressor Technique, West Springfield, MA Functional area: Service Country: United States City: New Springland Company name: Atlas Copco Compressors LLC Date of posting: Mar 13, ...
  • 13 Days Ago

R
Customer Service
  • Robert Half
  • Romeoville, IL OTHER
  • Robert Half has an excellent career opportunity for an articulate Customer Service Representative in Romeoville, IL! As a customer service representative, you will receive and place telephone calls, p...
  • 10 Days Ago

G
Customer Service/Sales Service
  • Greenough Packaging & Maintenance Supplies, Inc. dba: Greeno Supply
  • West Springfield, MA FULL_TIME
  • Company DescriptionGreeno Supply is a distributor of shipping, industrial packaging, safety, office, break room, janitorial, cleaning, and facility maintenance supplies. From our offices in New Englan...
  • 15 Days Ago

E
Executive Assistant to the CNO and VP of Heart and Vascular R29534
  • Executive Assistant - Baystate Health
  • Springfield, MA FULL_TIME
  • Req#: R29534 Category(s): Administrative Support, Executive Assistant Full Time / Part Time: Full-Time Shift: First Baystate Health, western Massachusetts’s premier healthcare provider, is looking for...
  • Just Posted

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Top Customer Service Executive jobs found in Springfield, MA area

S
Customer Service Advisor
  • Schnitzer Steel
  • Springfield, MA
  • ** Customer Service Advisor** **Job Category****:** Retail **Requisition Number****:** TEMPL12533 Showing 1 location **J...
  • 3/28/2024 12:00:00 AM

4
Client Service Associate
  • 4 A BETTER LIFE LLC
  • Hartford, CT
  • Job Description Job Description Client Service Associate will work directly with the court appointed Conservator to comp...
  • 3/27/2024 12:00:00 AM

H
Clinical Patient Navigator / Patient Service Rep
  • Healogics
  • Springfield, MA
  • The rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understa...
  • 3/27/2024 12:00:00 AM

A
FT Customer Support Specialist - Work From Home>
  • APFusion
  • Springfield, MA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Quickl...
  • 3/27/2024 12:00:00 AM

M
Customer Service Associate: No Weekends, Currently Remote
  • Mass Mutual
  • Springfield, MA
  • / / Customer Service Associate: No Weekends, Currently Remote **Customer Service Associate: No Weekends, Currently Remot...
  • 3/27/2024 12:00:00 AM

L
Customer Care Representative
  • Lineage Logistics LLC
  • Springfield, MA
  • Customer Care Representative page is loaded **Customer Care Representative** **Customer Care Representative** locationsS...
  • 3/27/2024 12:00:00 AM

R
FT Customer Experience Specialist - Work From Home>
  • RealSelf
  • Springfield, MA
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / Retirement benefits / PTO - As ...
  • 3/24/2024 12:00:00 AM

P
Work From Home - Customer Support Specialist>
  • Paradigm
  • Springfield, MA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & v...
  • 3/24/2024 12:00:00 AM

Springfield is located at 42°6′45″N 72°32′51″W / 42.11250°N 72.54750°W / 42.11250; -72.54750 (42.112411, −72.547455). According to the United States Census Bureau, the city has a total area of 33.1 square miles (85.7 km2), of which 31.9 square miles (82.5 km2) are land and 1.2 square miles (3.1 km2), or 3.65%, are water. Once nicknamed "The City in a Forest," Springfield features over 4.0 square miles (10.4 km2) of urban parkland, 12% of its total land area. Located in the fertile Connecticut River Valley, surrounded by mountains, bluffs, and rolling hills in all cardinal directions, Spring...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$254,785 to $383,063
Springfield, Massachusetts area prices
were up 1.6% from a year ago

Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019