Top Customer Service Executive jobs in Salinas, CA

Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Customer Service
  • Third Party CS
  • Salinas, CA FULL_TIME
  • Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem.

    Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus;

    ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and / or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and / or concerns.

    Last updated : 2024-03-26

  • Just Posted

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Customer Service
  • US Commander, Navy Installations
  • Monterey, CA FULL_TIME
  • Duties Performs a full range of services such as: assisting customers, taking special orders, providing layaway services, following up on delinquent payments, making refunds or adjustments, resolving ...
  • 10 Days Ago

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Flexible Customer Service Associate
  • Hertz Local Edition
  • Monterey, CA FULL_TIME
  • Bloom into a new career with Hertz! Do you like to have different types of assignments and variety in your work? Do you like to be appreciated for your ability to provide helpful, quality service and ...
  • 19 Days Ago

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Customer Service Associate (PT)
  • Round1
  • Salinas, CA PART_TIME
  • Round One Entertainment is looking to hire Customer Service Associates for our Amusement, Bowling, Food & Beverage, Cleaning, and Mechanic departments. Are you into video games, bowling, karaoke? Are ...
  • 21 Days Ago

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Cashier/Customer Service Agent
  • LifeLearn Animal Health
  • Salinas, CA FULL_TIME
  • Company DescriptionLifeLearn empowers veterinary practices to optimize the way they do business, attract more clients, and improve profitability with a suite of customizable online solutions, includin...
  • 21 Days Ago

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Customer Service ( Remote work)
  • Path-Arc
  • Greenfield, CA FULL_TIME
  • The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve ...
  • 22 Days Ago

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0 Top Customer Service Executive jobs found in Salinas, CA area

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Service Tech
  • Primo Water Corporation
  • Salinas, CA
  • Overview: Salary: $22/Hr At Primo Water Corp., we believe in creating healthier lives, healthier communities, and a heal...
  • 3/29/2024 12:00:00 AM

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FT Customer Experience Specialist - Work From Home>
  • RealSelf
  • Seaside, CA
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / Retirement benefits / PTO - As ...
  • 3/29/2024 12:00:00 AM

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Work From Home - Customer Support Specialist>
  • Paradigm
  • Seaside, CA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & v...
  • 3/29/2024 12:00:00 AM

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FT Customer Experience Specialist - Work From Home>
  • RealSelf
  • Monterey, CA
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / Retirement benefits / PTO - As ...
  • 3/29/2024 12:00:00 AM

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Global Customer Services - Operations Manager San Jose, CA Customer Services
  • Zscaler, Inc.
  • San Jose, CA
  • **Global Customer Services - Operations Manager** * San Jose, CA, USA * Employees can work remotely * Full-time * Depart...
  • 3/27/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • APFusion
  • Monterey, CA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Quickl...
  • 3/27/2024 12:00:00 AM

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Branch Manager SAFE Act - San Jose Branch
  • Transmission & Distribution World
  • San Jose, CA
  • **Branch Manager SAFE Act - San Jose Branch** Citigroup San Jose , CA 95115 The Branch Manager SAFE Act is an intermedia...
  • 3/27/2024 12:00:00 AM

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Store Customer Service Specialist - Fulltime $20.50phr (Seaside)
  • Sherwin-Williams
  • Seaside, CA
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholes...
  • 3/13/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 23.2 square miles (60 km2), 99.84% of it land and 0.16% of it water. Prior to mass agricultural and urban development, much of the city consisted of rolling hills bisected by wooded creeks and interspersed with marsh land. Today, the city is located mostly on leveled ground, with some rolling hills and wooded gulches with creeks remaining in the north-eastern Creekbridge and Williams Ranch neighborhoods, as well as the Laurel Heights section of East Salinas. The natural ecosystems accompanying the area's topography and ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$270,195 to $406,232
Salinas, California area prices
were up 2.5% from a year ago

Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019