Top Customer Service Executive jobs in Rock Hill, SC

Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Service Contract Administrator - Rock Hill, SC
  • Atlas Copco Compressors LLC -North America Customer Center
  • Rock Hill, SC FULL_TIME
  • Service Contract Administrator - Rock Hill, SC
    Functional area: Other
    Country: United States
    City: Rock Hill, SC
    Company name: Atlas Copco Compressors LLC
    Date of posting: Feb 10, 2024

    Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

    Join us on our journey for a better tomorrow.

    Your Role

    Mission

    Support business needs by maintaining contracts for all regions and other auditing responsibilities.

    Roles and Responsibilities

    Enter, maintain, and cancel service contracts for all regions.

    Create service contract invoices and maintain service contract invoicing files. Create weekly and monthly invoice reports.

    Continuously seek to identify and implement improved contract processes and procedures.

    Modify contracts for changes to required parts, labor, visit schedules, and invoice schedules.

    Utilize various reports to audit contracts as needed for invoicing and service discrepancies.

    Provide support and information to Service Sales and Service Coordination with regards to contract entry and contract job creation.

    Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers.

    Perform all duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.

    Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done.

    Perform other duties as assigned.


    To succeed, you will need

    Qualifications

    Supervisory Responsibility

    None.

    Experience

    1- 2 years of relevant experience.

    Education

    High School diploma; Associates Degree preferred or an equivalent combination of education and experience.

    Skills

    Must be able to work independently and have excellent organizational, interpersonal, and communication (verbal and written) skills with attention to detail. Must be able to manage multiple priorities with flexibility in a fast-paced work environment. Must have a positive attitude, and a strong commitment to customer service. Must be proficient in Microsoft Office, including Word and Excel, as well as experience with SAP.


    In return, we offer you

    Drive your Career, Explore Opportunities, Realize your Passion . . .Choose your career with us!

    Attractive benefits Include:

    • Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan
    • Health insurance/ Dental insurance/ Vision insurance
    • Competitive paid time off
    • Additional Variable Compensation (Bonus) based on business targets and results
    • $50,000 - $56,000 base salary. Salary based on knowledge, skills, and experience and has been geographically adjusted.

    City
    Rock Hill, SC

    Diverse by nature and inclusive by choice
    Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

    Atlas Copco Compressors LLC is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Atlas Copco Compressors LLC strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law. All Atlas Copco Compressors LLC employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.


    Atlas Copco Compressors LLC -North America Customer Center is an equal opportunity employer and does not discriminate in hiring or employment related decisions because of race, color, sex, religion, national origin, age, disability, sexual preference, genetic information, protected veteran status or any other protected class. Job promotions at Atlas Copco will be based on such factors as quality of work, prior job performance, attendance, safety record, and ability to work well with others. Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@us.atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.

     

  • 20 Days Ago

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Corporate Service Specialist, Compressor Technique- USA (South and East regions)
  • Atlas Copco Compressors LLC -North America Customer Center
  • Rock Hill, SC FULL_TIME
  • Corporate Service Specialist, Compressor Technique- USA (South and East regions) Functional area: Service Country: United States City: Multiple Company name: Atlas Copco Compressors LLC Date of postin...
  • 1 Month Ago

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Customer Service
  • Avatara Enterprises, Inc d/b/a Lapels
  • Fort Mill, SC FULL_TIME
  • Avatara Enterprises, Inc D/B/A Lapels in Fort Mill, SC is looking for one part-time customer service representative to join our 18 person strong team. Our ideal candidate is self-driven, ambitious, an...
  • 20 Days Ago

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Customer service
  • Bass Pro, LLC
  • Fort Mill, SC FULL_TIME
  • POSITION SUMMARY : The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter w...
  • 25 Days Ago

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Market Chief Operating Officer - Piedmont Medical Center, Rock Hill, South Carolina
  • Other Executive
  • Rock Hill, SC OTHER
  • MARKET SUMMARY: Piedmont Medical Center, Rock Hill, South Carolina, Piedmont Medical Center- Fort Mill, and Piedmont Medical Center Gold Hill Emergency Department Piedmont Medical Center is a 288-bed ...
  • 14 Days Ago

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South Carolina Market Chief Nursing Officer, Rock Hill, South Carolina
  • Other Executive
  • Dallas, TX OTHER
  • MARKET SUMMARY: South Carolina Market: Piedmont Medical Center, a 288-bed facility located in Rock Hill, South Carolina. Key Service Lines include Comprehensive Cardiology Program, Accredited Stroke a...
  • 16 Days Ago

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0 Top Customer Service Executive jobs found in Rock Hill, SC area

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Service Clerk (Full-Time)>
  • Ingles Markets
  • Gaffney, SC
  • Ingles Markets - 1627 W. Floyd Baker Blvd. Gaff [Grocery Clerk / Cart Attendant] As a Service Clerk at Ingles Markets, y...
  • 3/28/2024 12:00:00 AM

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Service Clerk (Part-Time)>
  • Ingles Markets
  • Shelby, NC
  • Ingles Markets - 1305 Fallston Rd. Shelby NC 28 [Grocery Clerk / Cart Attendant] As a Service Clerk at Ingles Markets, y...
  • 3/28/2024 12:00:00 AM

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Patient Coordinator
  • Benevis
  • Rock Hill, SC
  • Overview: Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create ...
  • 3/27/2024 12:00:00 AM

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FT Customer Experience Associate - Work From Home>
  • Alma
  • Fort Mill, SC
  • [Customer Service / Remote] - Anywhere in U.S. / $23 per hour / May 21st Start Date / Health, dental and vision / 401k /...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • StaffMyAgency LLC
  • Fort Mill, SC
  • State Farm Agency, located in Fort Mill, SC,is currently looking for a talented, caring, professional to join our team a...
  • 3/27/2024 12:00:00 AM

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Taproom Attendant
  • Bamf Group Llc, DBA Off The Tracks Brewing
  • Rock Hill, SC
  • Job Description Job Description Are you a friendly and courteous professional dedicated to providing guests with an exce...
  • 3/26/2024 12:00:00 AM

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Customer Assistance Representative Sr. - Rock Hill SC
  • Enterprise Holdings
  • Rock Hill, SC
  • Overview: The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting ...
  • 3/25/2024 12:00:00 AM

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CLIENT SERVICE REP
  • Baxter Veterinary Clinic
  • Fort Mill, SC
  • Job Description Job Description JOB DESCRIPTION Client Service Representative (CSR) REPORTS TO: Hospital Owner, Hospital...
  • 3/24/2024 12:00:00 AM

Rock Hill is the largest city in York County, South Carolina, United States and the fifth-largest city in the state. It is also the fourth-largest city of the Charlotte metropolitan area, behind Charlotte, Concord, and Gastonia (all located in North Carolina, unlike Rock Hill). As of the 2010 Census, the population was 66,154. In 2016, the population had increased to 72,937. The total population of Rock Hill inside the city limits and outside the city limits as of 2017 was estimated at 117,375 people. The city is located approximately 25 miles (40 km) south of Charlotte and approximately 70 mi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$240,043 to $360,898
Rock Hill, South Carolina area prices
were up 1.5% from a year ago

Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019