Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
*Note: This is NOT a remote position
Luno Customer Acquisitions is a marketing and sales consulting firm in Des Moines. We recently opened in this market and are looking to grow rapidly to meet our clients needs. This is an IN PERSON role and NOT REMOTE.
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Who We Are and What We Are Looking For:
At Luno, we strive to create a fun, fast paced, motivating environment for our employees to help them make a difference in others lives. We want someone to join our team who feels as though their competitive and outgoing personality are qualities that they pride themselves on and would be confident in showcasing them every day. The experience you need for this position is not extensive, but those with backgrounds in retail, hospitality, restaurant, or customer service industries we believe excel the best on our team.
For the Entry Level Account Executive position, we do provide all the necessary training that you will need. We want to hire someone that has either experience in a managerial role or feels as though they would excel in such a position. With specializing in areas of customer service, client retention, customer acquisition, as well as marketing and sales consulting, we are looking for someone who is confident in their abilities to communicate with others face-to-face and create relationships with customers, for client retention purposes.
At Luno, we represent one of the largest telecommunication companies in the world. This position involves face-to-face sales for services that we introduce to new customers. It is important for our team to incorporate professionalism when providing customer service, to ensure we are able to build and maintain quality customer relationships with the clients we attract.
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
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Work Location: In person
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0 Top Customer Service Executive jobs found in Pasadena, CA area