Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Our Top Tier Customer Service Professional position gives a unique opportunity for those individuals who are experienced at giving their guests a complete customer service experience from start to finish. We
A true hospitality wizard, this professional performs guest service duties for at all different times of the day. You will help to serve our guests and deliver the true Chick-fil-A experience by delivering their orders to their car via curbside pickup, inside via mobile pickup, inside in the dining room, or in the drive-thru. There is also an opportunity to serve in our kitchen. In all dining platforms and in the kitchen, walking and standing for extended periods of time are required. There is also the possibility of working outside for periods of the shift.
We want our guests to experience the UTMOST in customer service by having individuals that can provide unique and memorable experiences for them. We are looking for applicants who exhibit the following qualities:
Applicants must be able to: