Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
This is a part time position Sunday and Monday. Potential opportunities to get more hours to cover for full time staff on vacation. Could grow into full time in the future.
Work with great people, in team-driven culture, and have fun while being compensated well!
Are you a stickler for impeccable service? Do you pride yourself on solving problems, finding solutions, and taking care of others? Are you ready to represent a company that stands out in its commitment to providing world-class service to its customers? If you share our passion for superior customer service and have what it takes to make each customer experience rewarding, then Express Plumbing, Heating, and Cooling is the company for you.
We are seeking an experienced customer service professional to join our Customer Experience Providers team.
Essential Function and Responsibilities
Minimum Qualifications:
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Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 16 – 20 per week
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Work Location: In person
0 Top Customer Service Executive jobs found in Lewes, DE area