Top Customer Service Executive jobs in Henderson, NV

Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Customer Service Representative - Part Time
  • Williams-Sonoma Inc. Customer Care Centers
  • Las Vegas, NV PART_TIME
  • Williams-Sonoma Inc. 

      Customer Service Representatives – Work from Home!
    Now hiring part-time staff until July 2024

    Applicants must reside from: Alabama, Arizona, Arkansas, Colorado, Connecticut, Florida, Georgia, Idaho, Kansas, Maryland, Minnesota, Mississippi, Nevada, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Utah, Virginia, or Wisconsin

     

    Why you and why us?

    Who are our Customer Service Representatives? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY. 

    What Benefits do you offer?

    • 40% Discount on most merchandise!
    • Fun contests / rewards and recognition programs
    • Paid Training from the comfort of your home
    • Internal promotional opportunities. Based on position requirements and tenure, this can occur within the first 60 days if interested
    • Pay = $15.00/hr *compensation may differ due to individual state wage requirements*

    Essential Functions: The nuts and bolts

    • Address customer questions and concerns regarding product and delivery information
    • Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.
    • Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.
    • Check inventory, process returns, issue replacements and credits for damaged or defective merchandise
    • Perform other duties as assigned

    Qualifications: What you need to apply

    • High School diploma or GED
    • 1 – 2 years previous customer service experience
    • Experience in a performance-based or metric-driven environment
    • Strong ability to communicate both verbally and written with capable data entry skills

    Important Facts: MUST HAVE THESE FOR CONSIDERATION

    •  Ability to complete mandatory paid training for 4 weeks - 100% attendance is required
    •  Confirm that you have the equipment requirements listed below. This will be asked throughout the interview process and could affect employment status if not met
     
    Technology Requirements Overview:

    In order to work from home, our agents must have their own full-size or all-in-one desktop personal computer, or a traditional laptop personal computer that meets the minimum specifications listed in the sections below.

    Devices not acceptable:

    Tablet-based/convertible personal computers (i.e. – Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable.

    Operating Systems:

    • Windows 10 Home, Windows 10 Pro, or Windows 10 Pro for Workstations
    • Windows 11 Home, Windows 11 Pro, or Windows 11 Pro for Workstations
    • Mac IOS 12 or newer 

    What if I have an Education or Enterprise edition of Windows?

    Education and Enterprise editions are not licensed for individual use (these licenses would be owned by a larger organization).

    What if I am using a Windows Insider version of Windows?

    Versions of Windows provided via the Windows Insider program are not considered stable versions of Windows, and are therefore not suitable for production use. Support will only be provided on stable, main release versions of Windows.

    What if I am using an older version of Windows?

    We do not support Windows 95, 98, ME, 2000, XP, Vista, Windows 7, Windows 8 or Windows 8.1.

    What kind of software do I need?

    A PC that is fully updated with all current windows AND all optional updates, as these are device specific for  your system and can affect Audio and other performance if not updated.

    What antivirus protection do I need?

    You must have an anti-virus program running on your computer.  Microsoft Defender is sufficient and already installed on most Windows based computers.

    Web Browser:

    Our systems work best using Google Chrome.  Other browsers may not work.  If this is the case, we will ask you to install Chrome.

    Processor:

    Random Access Memory (RAM):

    • 6 GB RAM or higher, but we recommend 8GM or higher to support the work environment.

    Internal Storage:

    You must have enough free space available to both install needed systems and run these systems effectively.

    Display/Monitor:

    Minimum Optimal Screen Resolution:

    • 1920x1080

    Devices and peripherals needed:

    • External mouse* (wired preferred)
    • Keyboard (wired preferred)
    • Webcam (will be utilized for Training and meetings) 
    • USB headset* (wired required – wireless/Bluetooth headsets NOT acceptable)
      • “Unified Communications” type headset
      • “Gaming” headsets if they meet requirements
      • We highly recommend you have the following headsets for best results during your employment. 
        • Plantronics Blackwire 3210/3220
        • Jabra Evolve 20 UC
        • Other recommendations will be included in the system requirements documentation provided later in the process
      • Headset models NOT supported
        • MPOW 
        • Cyber Acoustics
        • Logitech H390 (with windows 11 based computers) 
        • NUBOW
     

    *We do not recommend using built-in laptop trackpads

    Your system’s internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at http://speedof.me , however that will not be an official evaluation of your connection. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.
     

     


     

     

     

     

  • 24 Days Ago

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Customer Service Representative - Full Time
  • Williams-Sonoma Inc. Customer Care Centers
  • Las Vegas, NV FULL_TIME
  • Williams-Sonoma Inc. Customer Service Representatives – Work from Home! Now hiring Full-Time staff until July 2024 Applicants must reside from: Alabama, Arizona, Arkansas, Colorado, Connecticut, Flori...
  • 24 Days Ago

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Customer service
  • Superior Service Transport
  • Saint George, UT FULL_TIME
  • Our company is seeking a dedicated and detail-oriented individual for a Customer Service/Data Entry role. This position involves dispatching, dock work, and communication with delivery drivers. The su...
  • 2 Days Ago

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Customer service
  • Superior Service Transport
  • Washington, UT FULL_TIME
  • Our company is seeking a dedicated and detail-oriented individual for a Customer Service/Data Entry role. This position involves dispatching, dock work, and communication with delivery drivers. The su...
  • 2 Days Ago

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Customer service
  • Superior Service Transport
  • George, UT FULL_TIME
  • Our company is seeking a dedicated and detail-oriented individual for a Customer Service/Data Entry role. This position involves dispatching, dock work, and communication with delivery drivers. The su...
  • 3 Days Ago

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Customer Service Representative
  • American Tax Service
  • Las Vegas, NV FULL_TIME
  • Elite Sales Solutionsemployment type: full-timejob title: Customer Service RepresentativeFast growing company has an immediate need for skilled customer service reps to take inbound calls from our cli...
  • 3 Days Ago

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0 Top Customer Service Executive jobs found in Henderson, NV area

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Client Relationship Specialist
  • McBroom & Associates LLC
  • Las Vegas, NV
  • Job Description Job Description About this firm We are a boutique investment advisory firm (RIA), servicing a select gro...
  • 3/28/2024 12:00:00 AM

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Licensed Customer Service & Sales Representative
  • Walker Agency Inc
  • Henderson, NV
  • Job Description Job Description We are seeking a Property & Casualty Licensed Customer Service and Sales Representative ...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative (Auto collections)
  • Johnson Service Group
  • Henderson, NV
  • Job Description Job Description JSG is seeking a Customer Service Representative for Henderson, Nevada. This is an On-si...
  • 3/28/2024 12:00:00 AM

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Meat Wrapper>
  • Cardenas Markets
  • Las Vegas, NV
  • Cardenas Markets - 4700 Meadows Ln [Grocery Clerk / Team Member] As a Meat Wrapper at Cardenas Markets, you'll: Wrap and...
  • 3/27/2024 12:00:00 AM

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Tortilla Clerk>
  • Cardenas Markets
  • Las Vegas, NV
  • Cardenas Markets - 4700 Meadows Ln [Retail Clerk / Team Member] As a Tortilla Clerk at Cardenas Markets, you'll: Prepare...
  • 3/27/2024 12:00:00 AM

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Associate Patient Care Coordinator
  • Optum
  • Henderson, NV
  • Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. ...
  • 3/27/2024 12:00:00 AM

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Associate Patient Care Coordinator - Radiology
  • Optum
  • Henderson, NV
  • Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. ...
  • 3/25/2024 12:00:00 AM

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Customer Service Associate
  • THE CLAW
  • Las Vegas, NV
  • Job Description Job Description About us THE CLAW is a leading arcade and recreation company that specializes in providi...
  • 3/24/2024 12:00:00 AM

Henderson is 16 miles (26 km) southeast of downtown Las Vegas at 36°2′23″N 114°58′52″W / 36.03972°N 114.98111°W / 36.03972; -114.98111 (36.03972, -114.98111). According to the United States Census Bureau, the city has a total area of 107.7 square miles (279.0 km2), all land. The city is in the Mojave Desert with wildlife and vegetation typical of the Mojave. The mountains that surround Henderson mostly have gentle slopes. The McCullough Range is closest to the city; most of this range is covered by black rocks from a volcanic explosion millions of years ago. These mountains reach an average...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$246,920 to $371,238
Henderson, Nevada area prices
were up 2.5% from a year ago

Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019