Top Customer Service Executive jobs in Hawaii
Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Top Customer Service Executive jobs
Account Executive
- Hawaii Dental Service (HDS)
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Honolulu, HI
FULL_TIME
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POSITION SUMMARYProvides small and mid-size group account management, service, prospective sales and group consultation for Hawaii Dental Service (HDS) customers in the provision of strategic, cost effective, competitive and high quality services for the Hawaii dental market in line with the strategic mission of the company.
ESSENTIAL DUTIES AND RESPONSIBILITIES- Establishes and maintains relationships with Brokers, Consultants, Customers, and Prospects. Services and renews existing HDS small and mid-size groups. Prospects new small and mid-size groups and/or individuals interested in joining HDS.
- Documents customer information in Customer Relationship Management Tool.
- Communicates and explains information to provide advice and recommendations to groups for the management of their dental program.
- Services customers on a timely basis; telephonically or electronically or face to face.
- Implements small and mid-size group plan goals established by the Director of Sales.
- Partners with internal departments on providing customer solutions. Collaborates with the Director of Sales in developing expected sales growth and group retention.
MINIMUM QUALIFICATIONS AND EXPERIENCEEducationBachelor’s degree in business, management, marketing or a related sales field, or an equivalent combination of education, training or working experience.
ExperienceTwo years related sales or marketing work experience preferably in the health care industry.
Skills and Knowledge- Ability to organize, analyze and problem-solve complex problems.
- Strong attention to detail and high level of accuracy.
- Ability to handle multiple tasks and prioritize with on-going distractions.
- Strong communication and presentation skills.
- Ability to communicate both orally and in writing with all levels of staff, customers, consultants/brokers, and third-party administrators on sensitive matters.
- Ability to work with others in a teamwork environment.
- Working knowledge of PC (prefer Windows, Word, Excel, and PowerPoint). Valid Hawaii driver’s license and personal transportation vehicle needed.
NOTE: The above information in this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Hawaii Dental Service has the right to add to, revise, or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. - 21 Days Ago
Executive Assistant
- Hawaii Dental Service
-
Honolulu, HI
FULL_TIME
- POSITION SUMMARYProvide professional, executive level administrative support and assistance to the President & CEO; and liaison to the HDS Board of Directors, HDS Foundation Board of Directors, and Ha...
- 1 Month Ago
ASSISTANT EXECUTIVE CHEF - FULL TIME - TOP WAGES!
- The Fish Hopper Seafood and Steaks
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Kona, HI
FULL_TIME
- The Fish Hopper - KAILUA Kona Job Description: ASSISTANT EXECUTIVE CHEF SALARY: SALARY BOE BENEFITS Summary: Oversee all foods, recipes and food production. Initiates development of menus, food purcha...
- 1 Month Ago
Customer Service Representative
- Hawaii Dental Service
-
Honolulu, HI
FULL_TIME
- POSITION SUMMARYUnder the supervision of the Customer Service Manager, responds to customer inquires and resolves customer issues, and provides information about eligibility, benefits and claims infor...
- 1 Month Ago
Associate Account Executive
- Hawaii Dental Service
-
Honolulu, HI
FULL_TIME
- POSITION SUMMARYProvides servicing support to the Account Executives and Strategic Account Executives for the overall management of new groups and retention of mid-size and large groups. Responsibilit...
- 13 Days Ago
COUNTY EXECUTIVE DIRECTOR IN TRAINING
- US Farm Service Agency
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Hilo, HI
FULL_TIME
- Duties Initial appointment is subject to satisfactory completion of training. Applicants selected as County Executive Director in Training (CEDTs) must sign an agreement to accept training assignment ...
- 2 Months Ago
Top Customer Service Executive jobs at Popular Companies
Client Relations Representative
- Mid Atlantic Marketing
-
Fredericksburg, VA
- Job Description Job Description We are seeking a Client Relations Representative to join our team! You will be responsib...
- 4/24/2024 12:00:00 AM
Executive Vice President, Chief Client Services Officer of IT
- Federal Reserve Bank Of New York
-
Richmond, VA
- Executive Vice President, Chief Client Services Officer of IT page is loaded Executive Vice President, Chief Client Serv...
- 4/24/2024 12:00:00 AM
Sr Customer Service Executive - Customer Service Operations (Customer Service Operations) - B2201_1
- Tata Communications
-
New York, NY
- Broad outline of the Role This position is primarily responsible for providing booking services for the Los Angeles, New...
- 4/23/2024 12:00:00 AM
Electronic Banking Client Service Officer (Hybrid Eligible: AZ, KS, MO, NM)
- Enterprise Bank & Trust
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Olathe, KS
- Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee s...
- 4/23/2024 12:00:00 AM
Electronic Banking Client Service Officer (Hybrid Eligible: AZ, KS, MO, NM)
- Enterprise Bank & Trust
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Olathe, KS
- Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee s...
- 4/22/2024 12:00:00 AM
Client Relations Representative
- Tamirior Insights Inc
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Apollo Beach, FL
- Job Description Job Description Here at Tamirior Insights we commit to our clients and their goals, we have a strong vis...
- 4/21/2024 12:00:00 AM
Client Relations Representative
- North Inc
-
Saint Louis, MO
- Job Description Job Description Client Relations Representative (Entry Level) North, Inc. values results and is committe...
- 4/21/2024 12:00:00 AM
Client Relations Representative
- Resilience Inc
-
Collierville, TN
- Job Description Job Description Client Relations Representative Currently, we are hiring an Entry Level Client Relations...
- 4/21/2024 12:00:00 AM
About Hawaii
Hawaii (/həˈwaɪi/ (listen) hə-WY-ee; Hawaiian: Hawaiʻi [həˈvɐjʔi]) is the 50th and most recent state to have joined the United States, having received statehood on August 21, 1959. Hawaii is the only U.S. state located in Oceania, the only U.S. state located outside North America, and the only one composed entirely of islands. It is the northernmost island group in Polynesia, occupying most of an archipelago in the central Pacific Ocean.
The state encompasses nearly the entire volcanic Hawaiian archipelago, which comprises hundreds of islands spread over 1,500 miles (2,400 km). At the southea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$255,554 to $384,229
Most Popular Cities in Hawaii for Top Customer Service Executive Jobs
What does a Top Customer Service Executive do?
Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019