Top Customer Service Executive jobs in Escondido, CA

Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Customer Relations Support Photo (VASR)
  • Customer Engineering Services (CES) -cesservice
  • Poway, CA FULL_TIME
  • Join Our Team Today!

    We are offering a sign on bonus!!!

    • Looking to kickstart a career in technical services?

    • Do you value independence in planning out your workday?

    • Hoping to find a company that values maintaining a work/life balance?

    • Like the idea of a Monday-Friday daytime job?

    CES is looking for the right person to join our team; someone who has excellent communication skills, a keen sense of urgency, and loves to connect with individuals and share the CES story of why this is a great place to work!

    What You’ll Do…

    You will join a team of highly motivated individuals, who will train you on the tools and techniques we use and help pave the way to learn something new, probably everyday!

    The position is an entry-level, field service position that is critical to our business. You will provide support on multiple projects with a focus on merchandising, marketing promotions, equipment exchange, customer training, product and site aesthetics, and project-related services.

    You will have the opportunity to join a team of service representatives who provide best-in-class levels of customer service. You’ll be an important part of what works which includes:

    • Traveling to multiple customer locations on a daily basis

    • Interacting with customer’s employees, their management personnel, and their customers daily

    • Scheduling customer visits ensuring that projects and visit goals are completed timely

    • Assist customer with product promotion and support

    • Providing customer training as required

    • Performing basic equipment troubleshooting and software installation, removal, product and site aesthetics/cleaning, and project-related activities

    • Evaluating equipment condition

    • Utilizing a phone application ticketing system to record daily activities

    • Meeting established deadlines and reporting requirements associated with time reporting, expense reporting, credit card payments, and other areas as required


    About CES

    Customer Engineering Services, LLC (CES) is a provider of Technical Services. We provide product installation, preventative maintenance, on-site repairs, customer support, and helpdesk services for clients with inventory throughout the U.S.

    Customer Engineering Services is an Equal Opportunity Employer. CES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

    Work Authorization

    Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.


    Requirements

    The successful candidate will have the following qualifications:

    • Prior experience in retail, merchandising, field service, or customer service preferred
    • The ability to relate to customers in a professional and courteous manner
    • Good written, verbal, and listening skills
    • Good time-management skills
    • Ability to perform timely and accurate reporting
    • Ability to travel extensively (occasional overnight stays)
    • Possess basic computer, mobile device, and web-based applications skills
    • Understanding of iPhone and Google Workspace Suite (a plus)
    • Some technical aptitude
    • The ability to maintain excellent attendance and adherence to assigned work schedules
    • The ability to lift up to 50lbs

    Requirements:

    • High School Diploma or GED (formal training/technical school courses a plus)
    • Prior field maintenance experience (a plus)
    • Basic Computer and Mathematical Skills
    • Ability to adapt to ever-changing environments and work assignments
    • Satisfactory driving record. Motor Vehicle report will be reviewed


    Benefits


    Bene
    fits and Perks:

    • Company-paid vehicle provided

    • Comprehensive insurance offerings including Health, Dental, and Vision; Employee Assistance Program; 401(k) matching program

    • Company Provided Cell Phone

    • Company Credit Card

    • Paid ST/LT disability

    • Paid Life Insurance Policy

    • Paid Time Off
  • 12 Days Ago

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Customer Advisor (San Diego)
  • Communication Service for the Deaf, Inc
  • San Diego, CA FULL_TIME
  • DescriptionSupports the California Field Operations Coordinator for Deaf and Disabled Telecommunications Program (DDTP) by assisting disabled California residents who have difficulty using a standard ...
  • 3 Days Ago

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Customer Account Executive
  • Collins Aerospace
  • Chula Vista, CA FULL_TIME
  • Date Posted: 2024-02-29 Country: United States of America Location: HCA21: Aerostructures - Chula Vista 850 Lagoon Blvd, Chula Vista, CA, 91910 USA Position Role Type: Onsite Collins Aerospace, Aerost...
  • 1 Month Ago

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Customer Service
  • Globe Life American Income Division
  • San Diego, CA FULL_TIME
  • We are looking for:A Customer Service Representative, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy ...
  • 20 Days Ago

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Customer service
  • Best Buy
  • San Diego, CA FULL_TIME
  • 17-Apr-2024 SAS Customer Service Specialist, SAS Full time Job Description What does a Pacific Sales Customer Service Specialist do? This role is responsible for ensuring, fast, friendly, and accurate...
  • Just Posted

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Customer service
  • Apex Talent Solutions
  • San Marcos, CA FULL_TIME
  • Are you ready to join a prestigious Fortune 500 company where your passion for customer service will truly make a difference? We are seeking dynamic individuals like you to become an integral part of ...
  • 2 Days Ago

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0 Top Customer Service Executive jobs found in Escondido, CA area

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Customer Service Representative
  • Diazyme Laboratories, Inc.
  • Poway, CA
  • **Success Profile** * Collaborative * Communicator * Efficient * Problem Solver * Team Player * Versatile **Date posted*...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative / Remote
  • American Income Life Insurance Company
  • Escondido, CA
  • (DUE TO COVID-19 IN EFFORT TO EMBRACE SOCIAL DISTANCING THE COMPANY OVERVIEW WILL BE CONDUCTED ONLINE VIA ZOOM) We are l...
  • 4/24/2024 12:00:00 AM

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Senior Client Service Associate - Financial Services
  • TalentLink Solutions
  • San Diego, CA
  • Job Description Job Description Our firm is a $450M+ Registered Investment Advisor in beautiful downtown San Diego, spec...
  • 4/23/2024 12:00:00 AM

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Member Services Representative
  • Planet Fitness Inc.
  • Escondido, CA
  • JOIN OUR TEAM! At One World Fitness (Planet Fitness), our focus is always on doing the next right thing. This by making ...
  • 4/23/2024 12:00:00 AM

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Registered Client Service Associate
  • Vets Hired
  • San Diego, CA
  • About the job Registered Client Service Associate Job Type Full Time Your role Are you truly service oriented? Do you kn...
  • 4/22/2024 12:00:00 AM

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Senior Client Service Associate - Wealth Management
  • TalentLink Solutions
  • San Diego, CA
  • Our firm is a $450M+ Registered Investment Advisor in beautiful downtown San Diego, specializing in ultra-high net-worth...
  • 4/21/2024 12:00:00 AM

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Hair Stylist - N County Fair Mall
  • JC Penney
  • Escondido, CA
  • Hair Stylist - N County Fair Mall Location: Escondido, CA, United States - N County Fair Mall 290 E Via Rancho Pkwy Job ...
  • 4/20/2024 12:00:00 AM

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Service Representative
  • The Select Group
  • Escondido, CA
  • SERVICE REPRESENTATIVE | ONSITE (ESCONDIDO, CA) The Select Group is looking for a talented Service Representative to joi...
  • 4/20/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 37.0 square miles (96 km2). 36.8 square miles (95 km2) of it is land and 0.2 square miles (0.52 km2) of it is water. The total area is 0.48% water. The city is growing at a rapid rate with new communities like Hidden Trails appearing at the east end of East Valley Parkway. The city proper is surrounded by several sparsely populated unincorporated communities. These include Jesmond Dene and Hidden Meadows to the north; Felicita Park to the southwest; and Rincon Del Diablo to the southeast. Residents of these communities...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$261,178 to $392,686
Escondido, California area prices
were up 2.6% from a year ago

Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019