Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
The job involves installing aftermarket truck, car and SUV accessories, such as bed liners, hitches, truck caps, tonneau covers, and tube steps. Experience in installation and wiring is a plus, but if you know tools, we will train. Light sales/customer service is also part of the job. We are the best in the biz and we want people who are self-starters, and have the ability to be a leader to help us continue to grow our business. We are always looking for talented, customer-service oriented team members who share our passion for customers and their needs. We develop relationships with customers through successful management of product and service. Full time or part time is available. Major medical benefits and paid vacation available.
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Benefits:
Schedule:
Work Location: In person