Top Customer Service Executive jobs in Bloomington, IN

Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

T
Customer Service
  • The Peoples State Bank
  • Ellettsville, IN FULL_TIME
  • Job Overview:
    We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers via direct and indirect customer inquiries. This is a great opportunity for someone who enjoys interacting with people and has a passion for delivering excellent customer service. The position requires a thorough knowledge of the bank’s services.

    • 1. Customer Service

    a. Answer customer inquiries (telephone and walk-ins)

    b. Serve as a resource for the new account personnel

    c. Conduct account research.

    • 2. Product Knowledge.

    a. Understand and know how the system handles checking and savings accounts.

    b. Have an understanding of the Bank’s products.

    • 3. Outgoing Wire Transfers (Input or Verify) (Back-up)
    • 4. Incoming Wire Processing (Back-up)
    • 5. Debit Cards. (Fraud processing)

    a. Serve as main point of reference for ATM and Debit Card fraud questions.

    b. Review Case Tracker Reports and resolve outstanding issues

    • 6. ACH file processing

    a. Serve as processor for selected ACH customers

    b. Serve as back-up processor for other ACH customers

    • 7. Daily Processing (In rotation)

    a. Receive daily cash letters into the bank and process as needed.

    b. Oversee processing of morning notices for mailing or distribution.

    c. Process daily return item files and send to Fed or receive from Fed.

    d. Balance various files from branches prior to End of Day processing.

    e. Fix any problems with the above batches.

    f. Perform End of Day processing steps per checklist.

    g. Send out daily cash letter to the Federal Reserve.

    • 8. Correspondence / Research

    a. Answer requests for credit references

    • 9. Process Returned Mail
    • 10. Federal Reserve Adjustments
    • 11. Business Online – serve as backup resource
    • 12. Serve as a Backup for Customer Service II, III, IV and V.

    If you are passionate about providing exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you. Apply now to join our team as a Customer Service Representative!

    Job Type: Full-time

    Pay: From $17.00 per hour

    Expected hours: 40 per week

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Flexible schedule
    • Health insurance
    • On-the-job training
    • Paid time off
    • Referral program
    • Vision insurance

    Experience level:

    • 1 year

    Shift:

    • Day shift

    Weekly day range:

    • Monday to Friday

    Work setting:

    • Call center
    • In-person

    Ability to Relocate:

    • Ellettsville, IN 47429: Relocate before starting work (Required)

    Work Location: In person

  • 7 Days Ago

F
CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Bloomington, IN FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 18 Days Ago

M
Customer Service Representative
  • Mini Mall US Storage Properties
  • Bloomington, IN FULL_TIME
  • Established in 2020, Mini Mall Storage Properties has since been successful in acquiring existing storage facilities throughout North America. Our team of self-storage experts has allowed us to make s...
  • 19 Days Ago

F
CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Springs, IN FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 19 Days Ago

S
(CSR) Customer Service Representative
  • Summers Plumbing Heating & Cooling - Bloomington
  • Bloomington, IN FULL_TIME
  • Summers Plumbing Heating & Cooling is seeking to hire a full-time (CSR) Customer Service Representative to join our HVAC and plumbing office team. This plumbing and HVAC (CSR) Customer Service Represe...
  • 20 Days Ago

S
CSR (Customer Service Rep)
  • Summers Plumbing Heating & Cooling - Bloomington
  • Bloomington, IN FULL_TIME
  • Summers Plumbing, Heating, & Cooling is actively searching for a self-motivated full-time CSR (Customer Service Rep) to join our HVAC and plumbing office team. Can we count on you to smile through the...
  • 20 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Top Customer Service Executive jobs found in Bloomington, IN area

A
FT Customer Experience Associate - Work From Home>
  • Alma
  • Bloomington, IN
  • [Customer Service / Remote] - Anywhere in U.S. / $23 per hour / May 21st Start Date / Health, dental and vision / 401k /...
  • 3/27/2024 12:00:00 AM

A
FT Customer Support Specialist - Work From Home>
  • APFusion
  • Bloomington, IN
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Quickl...
  • 3/27/2024 12:00:00 AM

E
Customer Care Representative
  • Envisagenow
  • Bloomington, IN
  • **Work with us to protect the nation.** We recognize the importance of close relationships both inside and outside the o...
  • 3/27/2024 12:00:00 AM

P
Customer Service Advisor
  • Pep Boys Inc
  • Bloomington, IN
  • **** **Customer Service Advisor** **Customer Service Advisor** **Requisition ID:** 104537 **Category:** Service Desk **O...
  • 3/27/2024 12:00:00 AM

P
Valet Parking Attendant - Bloomington, IN
  • Parking Management Company
  • Bloomington, IN
  • Job Details Job Location Bloomington IN - Bloomington, IN Position Type Full Time / Part Time Education Level None Trave...
  • 3/26/2024 12:00:00 AM

M
Patient Service/Front Desk Coordinator
  • MyEyeDr.
  • Bloomington, IN
  • Description About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you ...
  • 3/25/2024 12:00:00 AM

R
FT Customer Experience Specialist - Work From Home>
  • RealSelf
  • Bloomington, IN
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / Retirement benefits / PTO - As ...
  • 3/24/2024 12:00:00 AM

P
Work From Home - Customer Support Specialist>
  • Paradigm
  • Bloomington, IN
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & v...
  • 3/24/2024 12:00:00 AM

Bloomington is a city in and the county seat of Monroe County in the southern region of the U.S. state of Indiana. It is the seventh-largest city in Indiana and the fourth-largest outside the Indianapolis metropolitan area. According to the Monroe County History Center, Bloomington is known as the "Gateway to Scenic Southern Indiana." The city was established in 1818 by a group of settlers from Kentucky, Tennessee, the Carolinas, and Virginia who were so impressed with "a haven of blooms" that they called it Bloomington. The population was 80,405 at the 2010 census. The city's population was ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$224,640 to $337,741
Bloomington, Indiana area prices
were up 1.3% from a year ago

Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019