Top Credit and Collections Executive jobs in Roseville, CA
Top Credit and Collections Executive leads the overall credit function. Develops policies regarding the investigation of customers, extension of credit lines, and collections. Being a Top Credit and Collections Executive ensures all policies are followed. May require an advanced degree. Additionally, Top Credit and Collections Executive typically reports to top management. The Top Credit and Collections Executive manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2024 Salary.com)
Recently Added Top Credit and Collections Executive jobs
Collections Representative (Sac County)
- Golden 1 Credit Union
-
Sacramento, CA
FULL_TIME
-
JOB TITLE: Member Care Rep 1
DEPARTMENT: Member Care
STATUS: Non - Exempt
JOB CODE: 1750
PAY SCALE: $20.00 - $21.50 Hourly
GENERAL DESCRIPTION:
Communicates and interacts with members for the prompt resolution of delinquent and negative accounts to minimize Golden 1’s loss of non-performing asset accounts.
TASKS, DUTIES, FUNCTIONS:
1. Place and receive a high volume of inbound and outbound calls in an effort to negotiate re-payment for past due and negative accounts.
2. Identify, investigate, and resolve delinquent and negative account activity.
3. Update member and credit union account information accurately and efficiently.
4. Demonstrate an understanding of the member’s needs, concerns, and frustrations by responding with care and concern, and an appropriate sense of urgency.
5. Educate members about options available to resolve their delinquency and retain and enhance member loyalty.
6. Communicate and interact with other Golden 1 team members to gather information for resolution of delinquent accounts.
7. Ability to de-escalate tense situations, looking from several points of view and applying good judgment and critical thinking to resolve the situation.
8. Learn and retain an exceptional working knowledge of department financial assistance programs and services.
9. Prepare and process documentation necessary to resolve delinquent accounts.
10. Review and research Credit Union records and transactions to resolve misapplied payments and transactions to ensure payments are accurately credited.
11. Evaluate payments (regular and irregular) being made on delinquent accounts to determine how the payment will be applied, i.e., principal, interest, escrow, and late charges, and when it is necessary to return a payment if foreclosure proceedings have been initiated or payment is unacceptable.
12. General knowledge of repossessions from assignment through insurance claims and deficiency balances, if warranted, and vehicle remarketing.
13. General knowledge of loss mitigation and potential benefits to the member and Golden 1.
14. General knowledge about how to obtain the member’s financial information and use it to assist and resolve the member’s delinquency.
15. Initiate skip tracing techniques to locate member’s or the credit union’s collateral.
16. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
17. Compliance with credit union policies, Fair Debt Collection Practices, and other applicable rules and regulations related to Collections.
18. Meet and achieve established performance standards commensurate to grade level, with phone efficiency and quality in a fast-paced environment.
19. Maintain acceptable call quality scores as audited and measured monthly.
20. Complete regulatory training modules annually, as required.
21. Model Golden 1 Core Values.
22. Perform other duties as assigned.
PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK:
1. Effective oral and written communication skills required to interact with members and provide constructive follow-up on delinquent accounts.
2. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine, and telephone.
ORGANIZATIONAL CONTACTS & RELATIONSHIPS:
1. INTERNAL: Branch management, staff, Payroll Deduction, Electronic Services, Centralized Lending, Records Management, and Compliance and Risk Management.
2. EXTERNAL: Members, law enforcement agencies, judicial departments, peer collectors, or groups that will result in resolution of delinquent accounts.
QUALIFICATIONS:
1. EDUCATION: Successful completion of High School curriculum is required.
2. EXPERIENCE: Six months to one year performing general collection duties in a collection environment.
3. KNOWLEDGE / SKILLS: Strong oral and written communication skills, facsimile machine, ten key, microfiche, electronic banking equipment, Visa terminal, credit union and collection rules, regulations, and policies.
PHYSICAL REQUIREMENTS:
1. Prolonged sitting throughout the workday with occasional mobility required.
2. Corrected vision within the normal range.
3. Hearing within normal range. A device to enhance hearing will be provided if needed.
4. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
5. High volume of telephone communication throughout the workday.
LICENSES / CERTIFICATIONS:
None
REV. 10/6/2023 - 2 Months Ago
Director - Credit Risk
- Golden 1 Credit Union
-
Sacramento, CA
FULL_TIME
- TITLE: DIRECTOR - CREDIT RISK STATUS: EXMEPT REPORTS TO: VP - FINANCE DEPARTMENT: CREDIT RISK JOB CODE: 11549 PAY SCALE: $152,300.00 - $185,000.00 ANNUALLY GENERAL DESCRIPTION: Responsible for leading...
- 14 Days Ago
Manager, Credit Resolution
- AgWest Farm Credit
-
Rocklin, CA
FULL_TIME
- AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners a...
- 4 Days Ago
Deputy County Executive Officer
- County Executive Office
-
Meadow Vista, CA
FULL_TIME
- Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commerci...
- 19 Days Ago
Admin Assistant - Japanese bilingual skill plus
- Top Group
-
Sacramento, CA
FULL_TIME
- Our client, a Japanese Trading company, is now looking for an Admin Assistant in Sacramento, CA.Location: Sacramento, CAIndustry: TradingPosition: Admin Assistant - Japanese bilingual skill plusSalary...
- 27 Days Ago
Credit Clerk
- Meeks Lumber Company
-
Roseville, CA
FULL_TIME
- US LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with a team of over 15,000 employees located throughout the country. Since our found...
- 1 Month Ago
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0 Top Credit and Collections Executive jobs found in Roseville, CA area
Courtesy Clerk
- Raley's Supermarkets
-
Antelope, CA
- Overview: We are now hiring Great People Who Care! We are looking for a fearless and accountable Courtesy Team Member wh...
- 4/23/2024 12:00:00 AM
Customer Advocate
- Community Choice Financial Family of Brands
-
Sacramento, CA
- Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
- 4/23/2024 12:00:00 AM
Coordinator, Property & Client Services - Westfield Galleria at Roseville
- Unibail-Rodamco-Westfield
-
Roseville, CA
- We are currently looking for our: Coordinator, Property & Client Services What we offer Reporting to the General Manager...
- 4/21/2024 12:00:00 AM
Customer Collection and Delivery Representative / Driver
- Lube-Tech Corporation
-
Roseville, CA
- ** Customer Collection and Delivery Representative / Driver** **Job Category****:** Delivery/Driver **Requisition Number...
- 4/21/2024 12:00:00 AM
Customer Advocate
- Community Choice Financial Family of Brands
-
Citrus Heights, CA
- Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
- 4/21/2024 12:00:00 AM
Controller Accounting Manager
- JB Enterprises Inc.
-
Sacramento, CA
- Job Description Job Description Are you an experienced finance professional looking for a hands-on opportunity with a st...
- 4/19/2024 12:00:00 AM
Patient Service Representative
- Physical Rehabilitation Network
-
Rocklin, CA
- As a Patient Service Representative, you'll be an essential part of our team, providing exceptional customer service and...
- 4/19/2024 12:00:00 AM
Customer Advocate
- Community Choice Financial Family of Brands
-
Citrus Heights, CA
- Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
- 2/22/2024 12:00:00 AM
About Roseville, California
Roseville (formerly, Roseville Junction, Junction, and Grider's) is the largest city in Placer County, California, United States, in the Sacramento metropolitan area. As of 2016, the US Census Bureau estimated the city's population to be 132,683. Interstate 80 runs through Roseville and State Route 65 runs through part of the northern edge of the city.
According to the Roseville Civic Center, the city has a total area of 42.26 square miles (109.5 km2), of which, 42.24 square miles (109.4 km2) of it is land and 0.002 square miles (0.0052 km2) of it (0.00%) is water. Several streams flow through...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Credit and Collections Executive jobs
$228,718 to $339,516
Roseville, California area prices
were up 2.5% from a year ago
were up 2.5% from a year ago
What does a Top Credit and Collections Executive do?
Top Credit and Collections Executive in Sioux City, IA
Based on our compensation data, the estimated salary potential for Top Corporate Credit & Collections Executive will increase 15 % over 5 years.
December 11, 2019