Top Credit and Collections Executive jobs in Elk Grove, CA
Top Credit and Collections Executive leads the overall credit function. Develops policies regarding the investigation of customers, extension of credit lines, and collections. Being a Top Credit and Collections Executive ensures all policies are followed. May require an advanced degree. Additionally, Top Credit and Collections Executive typically reports to top management. The Top Credit and Collections Executive manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2024 Salary.com)
Recently Added Top Credit and Collections Executive jobs
Collections Representative (Sac County)
- Golden 1 Credit Union
-
Sacramento, CA
FULL_TIME
-
JOB TITLE: Member Care Rep 1
DEPARTMENT: Member Care
STATUS: Non - Exempt
JOB CODE: 1750
PAY SCALE: $20.00 - $21.50 Hourly
GENERAL DESCRIPTION:
Communicates and interacts with members for the prompt resolution of delinquent and negative accounts to minimize Golden 1’s loss of non-performing asset accounts.
TASKS, DUTIES, FUNCTIONS:
1. Place and receive a high volume of inbound and outbound calls in an effort to negotiate re-payment for past due and negative accounts.
2. Identify, investigate, and resolve delinquent and negative account activity.
3. Update member and credit union account information accurately and efficiently.
4. Demonstrate an understanding of the member’s needs, concerns, and frustrations by responding with care and concern, and an appropriate sense of urgency.
5. Educate members about options available to resolve their delinquency and retain and enhance member loyalty.
6. Communicate and interact with other Golden 1 team members to gather information for resolution of delinquent accounts.
7. Ability to de-escalate tense situations, looking from several points of view and applying good judgment and critical thinking to resolve the situation.
8. Learn and retain an exceptional working knowledge of department financial assistance programs and services.
9. Prepare and process documentation necessary to resolve delinquent accounts.
10. Review and research Credit Union records and transactions to resolve misapplied payments and transactions to ensure payments are accurately credited.
11. Evaluate payments (regular and irregular) being made on delinquent accounts to determine how the payment will be applied, i.e., principal, interest, escrow, and late charges, and when it is necessary to return a payment if foreclosure proceedings have been initiated or payment is unacceptable.
12. General knowledge of repossessions from assignment through insurance claims and deficiency balances, if warranted, and vehicle remarketing.
13. General knowledge of loss mitigation and potential benefits to the member and Golden 1.
14. General knowledge about how to obtain the member’s financial information and use it to assist and resolve the member’s delinquency.
15. Initiate skip tracing techniques to locate member’s or the credit union’s collateral.
16. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
17. Compliance with credit union policies, Fair Debt Collection Practices, and other applicable rules and regulations related to Collections.
18. Meet and achieve established performance standards commensurate to grade level, with phone efficiency and quality in a fast-paced environment.
19. Maintain acceptable call quality scores as audited and measured monthly.
20. Complete regulatory training modules annually, as required.
21. Model Golden 1 Core Values.
22. Perform other duties as assigned.
PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK:
1. Effective oral and written communication skills required to interact with members and provide constructive follow-up on delinquent accounts.
2. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine, and telephone.
ORGANIZATIONAL CONTACTS & RELATIONSHIPS:
1. INTERNAL: Branch management, staff, Payroll Deduction, Electronic Services, Centralized Lending, Records Management, and Compliance and Risk Management.
2. EXTERNAL: Members, law enforcement agencies, judicial departments, peer collectors, or groups that will result in resolution of delinquent accounts.
QUALIFICATIONS:
1. EDUCATION: Successful completion of High School curriculum is required.
2. EXPERIENCE: Six months to one year performing general collection duties in a collection environment.
3. KNOWLEDGE / SKILLS: Strong oral and written communication skills, facsimile machine, ten key, microfiche, electronic banking equipment, Visa terminal, credit union and collection rules, regulations, and policies.
PHYSICAL REQUIREMENTS:
1. Prolonged sitting throughout the workday with occasional mobility required.
2. Corrected vision within the normal range.
3. Hearing within normal range. A device to enhance hearing will be provided if needed.
4. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
5. High volume of telephone communication throughout the workday.
LICENSES / CERTIFICATIONS:
None
REV. 10/6/2023 - 2 Months Ago
Director - Credit Risk
- Golden 1 Credit Union
-
Sacramento, CA
FULL_TIME
- TITLE: DIRECTOR - CREDIT RISK STATUS: EXMEPT REPORTS TO: VP - FINANCE DEPARTMENT: CREDIT RISK JOB CODE: 11549 PAY SCALE: $152,300.00 - $185,000.00 ANNUALLY GENERAL DESCRIPTION: Responsible for leading...
- 11 Days Ago
Manager, Credit Resolution
- AgWest Farm Credit
-
Rocklin, CA
FULL_TIME
- AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners a...
- 1 Day Ago
Deputy County Executive Officer
- County Executive Office
-
Meadow Vista, CA
FULL_TIME
- Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commerci...
- 16 Days Ago
Admin Assistant - Japanese bilingual skill plus
- Top Group
-
Sacramento, CA
FULL_TIME
- Our client, a Japanese Trading company, is now looking for an Admin Assistant in Sacramento, CA.Location: Sacramento, CAIndustry: TradingPosition: Admin Assistant - Japanese bilingual skill plusSalary...
- 24 Days Ago
Credit Clerk
- Meeks Lumber Company
-
Roseville, CA
FULL_TIME
- US LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with a team of over 15,000 employees located throughout the country. Since our found...
- 1 Month Ago
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0 Top Credit and Collections Executive jobs found in Elk Grove, CA area
Patient Service Representative
- RadNet
-
Sacramento, CA
- Growth and learning opportunity available for a caring professional that wants to further develop their skills and knowl...
- 4/20/2024 12:00:00 AM
Customer Service Representative ( REMOTE WORK )
- Morphius Corp
-
Sacramento, CA
- MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
- 4/20/2024 12:00:00 AM
Call Center and Claims Representative
- Humana
-
Sacramento, CA
- Become a part of our caring community and help us put health first Humana/iCare is seeking a Call Center and Claims Repr...
- 4/20/2024 12:00:00 AM
Customer Success Advocate II
- Lumen
-
Sacramento, CA
- About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quic...
- 4/20/2024 12:00:00 AM
Customer Service Representative | CA | Sacramento | 14 Nov 2021
- CARSTAR Franchising, Inc.
-
Sacramento, CA
- Customer Service Representative **Customer Service Representative - CARSTAR Capitol Collision Center** **JOB SUMMARY** T...
- 4/20/2024 12:00:00 AM
Customer Service Representative | CA | Sacramento | 10 Dec 2021
- CARSTAR Franchising, Inc.
-
Sacramento, CA
- Customer Service Representative **Customer Service Representative - CARSTAR Capitol Collision Center** **JOB SUMMARY** T...
- 4/20/2024 12:00:00 AM
Controller Accounting Manager
- JB Enterprises Inc.
-
Sacramento, CA
- Job Description Job Description Are you an experienced finance professional looking for a hands-on opportunity with a st...
- 4/19/2024 12:00:00 AM
Courtesy Clerk
- Raley's Supermarkets
-
Elk Grove, CA
- Overview: We are now hiring Great People Who Care! We are looking for a fearless and accountable Courtesy Team Member wh...
- 4/18/2024 12:00:00 AM
About Elk Grove, California
Elk Grove is a city in Sacramento County, California, located just south of the state capital of Sacramento. It is part of the Sacramento–Arden-Arcade–Roseville Metropolitan Statistical Area. As of 2018, the population of the city was estimated at 173,702. The second-largest city in Sacramento County, Elk Grove was the fastest growing city in the U.S. between July 1, 2004, and July 1, 2005. The City of Elk Grove incorporated on July 1, 2000. It is a general law city with a council/manager form of government. One of Elk Grove's most significant aspects is the Elk Grove Unified School District, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Credit and Collections Executive jobs
$228,930 to $339,831
Elk Grove, California area prices
were up 2.5% from a year ago
were up 2.5% from a year ago
What does a Top Credit and Collections Executive do?
Top Credit and Collections Executive in Sioux City, IA
Based on our compensation data, the estimated salary potential for Top Corporate Credit & Collections Executive will increase 15 % over 5 years.
December 11, 2019