Top Contact Center Executive jobs in Vincennes, IN

Top Contact Center Executive plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Top Contact Center Executive establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Top Contact Center Executive develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. The Top Contact Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Contact Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Outside Parts Sales Executive
  • JX Truck Center
  • Effingham, IL FULL_TIME
  • Description

    JX Truck Center - Effingham is a subsidiary of JX Enterprises, Inc. We have 25 dealerships in 4 states: Illinois, Indiana, Michigan, and Wisconsin. As of this posting, the Effingham branch has approximately 20 employees in all of their departments.

    Currently, JX Enterprises, Inc. employs approximately 1,250 people.

    Job Overview:

    The Outside Parts Sales Executive will develop new accounts, recover lost accounts, and manage established accounts. The Outside Parts Sales Executive sells parts to customers on an assigned route while building and promoting new parts business on this route by growing existing business and cold calling new business. This is a Monday - Friday, first shift position.

    Pay: 6 Month Commission Guarantee Starter Package Base Salary ($35,000/yr.), Eventually Transitioning to Uncapped Commission Plan w/ Bonuses after the Initial 6 Months Base Salary ($35,000/yr.)

    Shift: 8:00 a.m. - 5:00 p.m. (Monday - Friday)

    Working Arrangement: On-site (100% - you'll be in the dealership in the morning and out visiting customers for the majority of your day.)

    Hiring Manager: John Kramer

    What's the Manager Like? John is laid back and easy to talk to. He likes to help his employees be successful in their careers.

    Interview process: 1-2 interviews

    # of openings: 1

    Time Frame to Fill: As soon as we find the right candidate for the job, and someone who fits in with our Effingham team.

    Essential Duties and Responsibilities

    • Sell, promote, and provide exceptional service to new customers.
    • Maintain accurate documentation in reports, quoting and other internal communication.
    • Delivery of existing orders for customers.
    • Develop, implement, and maintain comprehensive account specific growth strategies.
    • Service existing accounts and communicate with clients on a regular basis.
    • Follow up on orders to ensure that customers are served promptly.
    • Discuss the use and features of various parts.
    • Advise the counterperson on delivery instructions.
    • All other duties as assigned

    An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

    Competencies:

    Priority Setting

    Customer Service

    Technical Skills

    Minimum Qualifications:

    • High school diploma or equivalent
    • 2 or more years of related parts, sales, or service experience required.
    • Excellent communication skills required.
    • Intermediate computer skills are required.
    • Valid driver's license required.
    • Dependable and reliable attendance required.

    JX Enterprises, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

    Qualifications

    Behaviors
    Team Player - Works well as a member of a group
    Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
    Dedicated - Devoted to a task or purpose with loyalty or integrity

    Motivations
    Self-Starter - Inspired to perform without outside help
    Growth Opportunities - Inspired to perform well by the chance to take on more responsibility
    Financial - Inspired to perform well by monetary reimbursement
    Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization

    Education
    High School or GED of General (required)

    Experience
    1 years: Parts Sales, Business to Business Sales (preferred)

    Licenses & Certifications
    DL (required)

    Skills
    • Relationship Building Skills (required)
    • Sales Skills (required)
    • Time Management (required)





    • Equal Opportunity Employer of Minorities, Females, Protected Veterans, and
      Individual with Disabilities

       

    • 2 Months Ago

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    Cdl teams top pay in
    • U.S. Xpress
    • Vincennes, IN FULL_TIME
    • CDL-A Teams : TOP TEAM PAY IN THE NATION & UP TO $15,000 SIGN ON BONUS / SPLIT! Your team can average $200,000 or more! Don't Wait, Call Now! 956-446-0838 Team Drivers : Up to $15,000 Sign-On Bonus / ...
    • 3 Days Ago

    U
    Cdl teams top pay in
    • U.S. Xpress
    • Olney, IL FULL_TIME
    • CDL-A Teams : TOP TEAM PAY IN THE NATION & UP TO $15,000 SIGN ON BONUS / SPLIT! Your team can average $200,000 or more! Don't Wait, Call Now! 956-446-0838 Team Drivers : Up to $15,000 Sign-On Bonus / ...
    • 3 Days Ago

    U
    Cdl teams top pay in
    • U.S. Xpress
    • Effingham, IL FULL_TIME
    • CDL-A Teams : TOP TEAM PAY IN THE NATION & UP TO $15,000 SIGN ON BONUS / SPLIT! Your team can average $200,000 or more! Don't Wait, Call Now! 956-446-0838 Team Drivers : Up to $15,000 Sign-On Bonus / ...
    • 3 Days Ago

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    Executive Director - 1st Shift
    • Brookstone Estates of Olney
    • Olney, IL FULL_TIME
    • Responsibilities: Embraces innovative and inclusive approaches, displaying dedication to our mission and commitment to providing residents with exceptional and meaningful experiences that promote well...
    • 12 Days Ago

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    Executive Director - 1st Shift
    • Brookstone Estates of Olney
    • Olney, IL FULL_TIME
    • Responsibilities: Embraces innovative and inclusive approaches, displaying dedication to our mission and commitment to providing residents with exceptional and meaningful experiences that promote well...
    • 12 Days Ago

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    0 Top Contact Center Executive jobs found in Vincennes, IN area

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    Staff Pharmacist FT
    • CVS Health
    • Vincennes, IN
    • Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to ever...
    • 5/9/2024 12:00:00 AM

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    Central Data Entry Technician (9-6)
    • Williams Bros. Health Care
    • Washington, IN
    • Are you interested in working "behind the scenes" in a pharmacy that is improving patients' lives every day? If so, the ...
    • 5/9/2024 12:00:00 AM

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    Pharmacy Technician
    • CVS Health
    • Vincennes, IN
    • Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to ever...
    • 5/8/2024 12:00:00 AM

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    Customer Service Representative
    • Good Samaritan
    • Vincennes, IN
    • Job Description Job Summary: Customer Service Representative is responsible for managing large amounts of inquiries rega...
    • 5/7/2024 12:00:00 AM

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    FT Administrative Assistant - Work From Home>
    • Mercer Advisors
    • Vincennes, IN
    • [Office Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay / M-F 8a-5p - As an Administrative Assistant you'...
    • 5/7/2024 12:00:00 AM

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    Senior Service Desk Lead
    • Resource Management Concepts, Inc.
    • Crane, IN
    • Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial secto...
    • 5/6/2024 12:00:00 AM

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    Relationship Banker
    • Old National Bank
    • Vincennes, IN
    • Overview: Old National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we ar...
    • 5/5/2024 12:00:00 AM

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    Group Leader (Night shift)
    • Toyota Boshoku America, Inc
    • Lawrenceville, IL
    • I. General Summary: Directs Team Leaders and other Team Members in assigned manufacturing area (e.g., assembly, filter, ...
    • 5/5/2024 12:00:00 AM

    Vincennes is a city in and the county seat of Knox County, Indiana, United States. It is located on the lower Wabash River in the southwestern part of the state, nearly halfway between Evansville and Terre Haute. Founded in 1732 by French fur traders, notably, François-Marie Bissot, Sieur de Vincennes for whom the Fort was named, Vincennes is the oldest continually-inhabited European settlement in Indiana and one of the oldest settlements west of the Appalachians. According to the 2010 census, its population was 18,423, a decrease of 1.5% from 18,701 in 2000. Vincennes is the principal city o...
    Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
    Income Estimation for Top Contact Center Executive jobs
    $213,492 to $349,404
    Vincennes, Indiana area prices
    were up 1.3% from a year ago

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