Top Contact Center Executive jobs in Pennsylvania
Top Contact Center Executive plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Top Contact Center Executive establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Top Contact Center Executive develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. The Top Contact Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Contact Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Top Contact Center Executive jobs
- Top Closers
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Warrington, PA
FULL_TIME
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Are you looking for your next exciting career move in sales? Are you driven, self-motivated, and an excellent communicator? If the answer is YES, then look no further as this is the role for you!
We have a fantastic opportunity as a sales executive, for individuals who are motivated and looking to take their earning potential to the next level.
We are currently recruiting for Sales Executive throughout the UK with the leading Solar Panels Installer.
This could be an ideal role for people who have experience in working with renewable energy, Solar PV, Battery Storage, Grid Trading, and Air Source Heat Pumps.
Requirements/ Responsibilities of a Sales Executive
- Full UK Driver's Licence is essential
- 2 years sales experience
- Converting qualified leads to sales
- Specifying solar panel products to the consumer
- Excellent verbal and written communication skills
What we are offering in the Sales Executive role
- Full product training available
- Uncapped Commissions
- Flexible working hours
- Appointments provided, no cold calling
We're looking for the best of the best, so if you feel like there's no challenge that can't be met and a goal that is unachievable then we want to hear from you! Click here to apply today.
- 1 Month Ago
- Top Closers
-
Warrington, PA
FULL_TIME
- Are you looking for your next exciting career move in sales? Are you driven, self-motivated, and an excellent communicator? If the answer is YES, then look no further as this is the role for you! We h...
- 1 Month Ago
- Geisinger
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Danville, PA
FULL_TIME
- Provides work force management support to the Contact Center and other assigned Teams. Balances real time inbound and outbound call and non-call customer contacts, developing forecasts, assessing the ...
- Just Posted
- Penn State Health
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Hershey, PA
FULL_TIME
- Penn State Health - Milton S. Hershey Medical Center Location : US:PA:Hershey Work Type : Full Time FTE : 1.00 Shift : Day Hours : 8:30a-5:00p Monday - Friday Every 5th Weekend 6:00a-2:00p SUMMARY OF ...
- 10 Days Ago
- Top Tier Reps LLC
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Harrisburg, PA
FULL_TIME
- Salary: Commission-based with a performance bonusMedical device sales representatives are responsible for selling medical equipment to hospitals, health systems, doctor's offices, and clinics, Respons...
- 16 Days Ago
- Top Tier Reps LLC
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Harrisburg, PA
FULL_TIME
- Salary: Commission-based with a performance bonusMedical device sales representatives are responsible for selling medical equipment to hospitals, health systems, doctor's offices, and clinics, Respons...
- 16 Days Ago
Top Contact Center Executive jobs at Popular Companies
- MCI Jobs
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Mahwah, NJ
- POSITION OVERVIEW: Job Title: Director of Call Center Operations Job Type: Full-time, Permanent Location: Onsite, Cape T...
- 4/26/2024 12:00:00 AM
- Mass Markets
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Dallas, TX
- POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced...
- 4/26/2024 12:00:00 AM
- MassMarkets
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Wichita, KS
- POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced...
- 4/26/2024 12:00:00 AM
- MAXIMUS, Inc.
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Boston, MA
- Description & Requirements Since 1975, Maximus has operated under its founding mission of Helping Government Serve the P...
- 4/26/2024 12:00:00 AM
- Mercy Medical Center
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Baltimore, MD
- Overview: The Call Center Operator / Specialty Concierge's primary purpose is to serve as a scheduling liaison for patie...
- 4/25/2024 12:00:00 AM
- Grand Sierra Resort and Casino
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Reno, NV
- Grave shift differential additional $1.00/an hour. Essential Job Functions: •Courteously answers incoming telephone call...
- 4/24/2024 12:00:00 AM
- HOMEFIX CUSTOM REMODELING
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Laurel, MD
- Job Description Job Description Homefix is currently seeking a leader of our call center operations. This position requi...
- 4/24/2024 12:00:00 AM
- Falck
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Orlando, FL
- Falck Global Assistance is a business unit of the Falck Group – a company headquartered in Copenhagen, Denmark. Our serv...
- 4/23/2024 12:00:00 AM