Top Contact Center Executive plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Top Contact Center Executive establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Top Contact Center Executive develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. The Top Contact Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Contact Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
About the job
Must have real estate experience at a leadership level, We’re hiring a driven revenue and sales executive assistant to help coordinate the sales and operations side of the business and assist the owner. You'll be responsible for coordinating REI transactions, managing fix and flip rehab projects, and assisting with sales calls and some high-level administrative tasks. Candidates must have sales experience and real estate experience at a leadership level. They must be extremely persistent, decisive, quick problem solvers, well organized, and Driven to monitor and meet goals. If you think you’d be a great fit, apply today!
Compensation: $70,000 - $100,000 yearly base bonuses
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