Top Contact Center Executive jobs in Norfolk, VA

Top Contact Center Executive plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Top Contact Center Executive establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Top Contact Center Executive develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. The Top Contact Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Contact Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Real Estate Executive Sales Assistant
  • Top Expert Homes
  • Chesapeake, VA FULL_TIME
  • About the job

    Must have real estate experience at a leadership level, We’re hiring a driven revenue and sales executive assistant to help coordinate the sales and operations side of the business and assist the owner. You'll be responsible for coordinating REI transactions, managing fix and flip rehab projects, and assisting with sales calls and some high-level administrative tasks. Candidates must have sales experience and real estate experience at a leadership level. They must be extremely persistent, decisive, quick problem solvers, well organized, and Driven to monitor and meet goals. If you think you’d be a great fit, apply today!

    Compensation: $70,000 - $100,000 yearly base bonuses

  • 1 Month Ago

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Supervisor, Contact Center
  • Canon Info Technology Services
  • Chesapeake, VA OTHER
  • OverviewCanon ITS is searching for a Contact Center Supervisor to join our team of professionals. The right candidate will have exceptional customer service skills, strong leadership abilities, excell...
  • 21 Days Ago

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Export Contact Center Manager
  • ZIM
  • Norfolk, VA FULL_TIME
  • Main Purpose To manage the daily activities of the Export Contact Center which handles all incoming phone and email communications from customers. The Manager also monitors performance and provides on...
  • 24 Days Ago

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Supervisor, Contact Center
  • Canon Virginia, Inc
  • Chesapeake, VA FULL_TIME
  • Supervisor, Contact Center Location US-VA-Chesapeake Company Canon Info Technology Services Requisition ID 28787 Category Customer Service/Support Position Type Full-Time Overview Supervise contact ce...
  • 8 Days Ago

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Export Contact Center Rep
  • ZIM
  • Norfolk, VA FULL_TIME
  • Main Purpose of the Role: The Export Contact Center Representative is responsible for managing customer-facing communication through the call center phone system, email, and SmartCS. This communicatio...
  • 10 Days Ago

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Export Contact Center Representative
  • ZIM
  • Norfolk, VA FULL_TIME
  • Main Purpose of the Role: The Export Contact Center Representative is responsible for managing customer-facing communication through the call center phone system, email, and SmartCS. This communicatio...
  • 1 Month Ago

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0 Top Contact Center Executive jobs found in Norfolk, VA area

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Customer Service Specialist I - Dec. 2021 / May 2022 Grads
  • ADP, Inc.
  • Norfolk, VA
  • **Customer Service Specialist I Dec. 2021 / May 2022 Grads** Req Number: 215742 Category: Client Service Posted Date: Ja...
  • 3/29/2024 12:00:00 AM

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Part-Time Sales Agent $18 Hourly (Norfolk Call Center Weekends)
  • Life Protect 24/7
  • Norfolk, VA
  • Job Description Job Description Is your mission helping others? Are you passionate about sales? If this sounds like you,...
  • 3/28/2024 12:00:00 AM

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Customer Service Operations Liaison (Internal Employees Only)
  • Hampton Roads Transit
  • Norfolk, VA
  • ** Hampton Roads Transit** ** Customer Service Operations Liaison (Internal Employees Only)** Norfolk, VA 23504 **HRT Em...
  • 3/28/2024 12:00:00 AM

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Customer Service Operations Liaison
  • Hampton Roads Transit
  • Norfolk, VA
  • ** Hampton Roads Transit** ** Customer Service Operations Liaison** Norfolk, VA 23504 **Salary Range: $29,138 - $36,423*...
  • 3/28/2024 12:00:00 AM

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FT Manager Customer Service (H)
  • Food Lion
  • Portsmouth, VA
  • Address: USA-VA-Portsmouth-3539 Airline Blvd. Store Code: Store 02659 Managers (2716863) Food Lion has been providing an...
  • 3/27/2024 12:00:00 AM

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Customer Service Advisor
  • Apetito Ltd.
  • Norfolk, VA
  • ** Customer Service Advisor** ** 9.50 per hour + Bonus + Benefits** * Location: Norfolk-Dereham, UK | * Contract type: F...
  • 3/27/2024 12:00:00 AM

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Customer Care Representative
  • Elizabeth River Crossings OpCo, LLC
  • Portsmouth, VA
  • ERC covers the commuting cost of tolls at the Elizabeth River Tunnels for our employees. ERC is currently offering a hyb...
  • 3/26/2024 12:00:00 AM

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After-Hours Customer Support Consultant (Travel Services)
  • TripArc
  • Portsmouth, VA
  • **After-Hours Customer Support Consultant (Travel Services)** * Portsmouth, NH 03801, USA * Employees can work remotely ...
  • 3/25/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 96 square miles (250 km2), of which 54 square miles (140 km2) is land and 42 square miles (110 km2) (43.9%) is water. Norfolk is located at 36°55′N 76°12′W / 36.917°N 76.200°W / 36.917; -76.200 (36.8857° N, 76.2599° W) The city is located at the southeastern corner of Virginia at the junction of the Elizabeth River and the Chesapeake Bay. The Hampton Roads Metropolitan Statistical Area (officially known as the Virginia Beach-Norfolk-Newport News, VA-NC MSA) is the 37th largest in the United States, with an estimated...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Contact Center Executive jobs
$220,752 to $361,264
Norfolk, Virginia area prices
were up 1.2% from a year ago

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