Top Contact Center Executive jobs in Myrtle Beach, SC

Top Contact Center Executive plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Top Contact Center Executive establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Top Contact Center Executive develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. The Top Contact Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Contact Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Contact Center Service Representative
  • South Carolina Federal Credit Union
  • Florence, SC FULL_TIME
  • Contact Center Service Representative/Phone Banker

    Remote opportunity available in Charleston Metro Area, Columbia Metro Area, Florence, Myrtle Beach & Greenville/Spartanburg, SC.

    Are you passionate about helping others? Do you enjoy interacting with customers over the telephone and working in a high volume, fast-paced environment? As a Contact Center Service Representative you will provide exceptional customer service via telephone and offer financial products and services that meet the customers' needs.

    As a Contact Center Service Representative, a typical day might look like this:

    • Brainstorm with team members about ways to meet referral goals.
    • Talk with a customer about the payoff amount for their auto loan.
    • Assist a customer with unlocking their online account.
    • Order a new debit card for a customer.
    • Transfer funds from one account to another.
    • Meet with your Team Lead to review your current performance.

    This job might be for you if:

    • You enjoy assisting customers over the phone and you thrive in a fast-paced environment. Multitasking is your strength.
    • You connect well with others and you’re comfortable talking to people. You are not bothered by offering financial products and services to customers.
    • You are seeking some work/life balance and want a schedule that allows you to spend nights and weekends with your family and friends.
    • You are a pro at managing your time and staying on track.
    • You are awesome at consistently following policies and procedures.
    • You are cool under pressure. You don’t get flustered or take it personally when you have to deal with an irate customer.
    • You volunteer for new challenges without being asked.

    The Perks:

    We know that pay and benefits are important to you, and they are important to us too. Join our team and you'll enjoy:

    • A chance to build lasting relationships with not only your team, but our customers as well.
    • The opportunity to work from the comfort of your home- No Commute!
    • A company that cares about your total wellness by providing a program that includes gym reimbursement, virtual workshops, Employee Assistance Program, and more.
    • Opportunities to make a difference by volunteering and getting involved in the community.
    • Opportunities to grow within a company that's dedicated to your development and promoting talent internally.

    To land this role, you need to have a high school diploma (or equivalent), at least one year of customer service experience in a call center or banking environment, and a positive attitude. Apply online at www.scfederal.jobs.

    **Must meet the minimum requirements of highspeed internet (20MGB upload, 50MGB download, 60MS or less latency) to support required responsibilities. A higher minimum speed may be required.

    **This position is predominately remote, however if you are within a 50-mile radius of headquarters you may be required to come onsite for meetings etc.

    NOTE: Relevant military experience is considered for veterans and transitioning service members.

    South Carolina Federal Credit Union is an Equal Employment Opportunity Employer.

    #TeamBlue23

  • 10 Days Ago

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Executive Director
  • Waccamaw Youth Center, Inc.
  • Conway, SC FULL_TIME
  • Waccamaw Youth Center, Inc. Executive Director/ Full-time salaried position The Executive Director position is full-time, with salary and benefits, including health insurance, paid time off, and agenc...
  • 4 Days Ago

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Executive Assistant
  • The Learning Station Child Development Center
  • Myrtle, SC FULL_TIME
  • Are you a highly organized individual with a knack for financial management and a passion for supporting top executives in a fast-paced environment? Join our team as the Executive Assistant and be an ...
  • 7 Days Ago

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Account Manager
  • Top Tier Reps LLC
  • Hartsville, SC FULL_TIME
  • Salary: $80,000 - $100,000 per yearThe company designs, manufactures, and sells custom packaging for Retail, Health Care, and Food markets. The primary focus is custom thermoforming of trays, clamshel...
  • 17 Days Ago

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Cdl teams top pay in
  • U.S. Xpress
  • Hartsville, SC FULL_TIME
  • CDL-A Teams : TOP TEAM PAY IN THE NATION & UP TO $15,000 SIGN ON BONUS / SPLIT! Your team can average $200,000 or more! Don't Wait, Call Now! 956-446-0838 Team Drivers : Up to $15,000 Sign-On Bonus / ...
  • Just Posted

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Top Trimmer - Arborist
  • Lewis Tree Service, Inc.
  • Florence, SC FULL_TIME
  • DescriptionAt Lewis, we provide the stability of a long-standing, employee-owned company with the progressive nature of a growing, improvement-minded future. We're the second-largest utility vegetatio...
  • 1 Month Ago

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0 Top Contact Center Executive jobs found in Myrtle Beach, SC area

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Customer Service Specialist
  • Adapt Health LLC
  • Conway, SC
  • AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services...
  • 3/28/2024 12:00:00 AM

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Retail Picture Framing Sales Team - Part Time - HOURLY RATE + BONUS POTENTIAL, WILL TRAIN!
  • Michaels Stores, Inc.
  • Myrtle Beach, SC
  • Store - MYRTLE BEACH, SC Build customer relationships while creating a memorable framing solution for their art. Help cu...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • Checkngo
  • Myrtle Beach, SC
  • Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** l...
  • 3/27/2024 12:00:00 AM

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Bartender - Myrtle Beach
  • Bar Louie
  • Myrtle Beach, SC
  • At Bar Louie, we live to SERVE our Guests, our People and our Community. We do this by GROWING our PEOPLE (That's YOU), ...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Stark Exterminators
  • Pawleys Island, SC
  • Customer Service Representative Stark Exterminators is looking to hire a full-time Customer Service Representative to pr...
  • 3/26/2024 12:00:00 AM

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Sales Representative Hospice
  • PruittHealth
  • Myrtle Beach, SC
  • HOSPICE SALES REPRESENTATIVE Special consideration for applicants who currently live in or commutable to Horry County, S...
  • 3/26/2024 12:00:00 AM

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PT Common Area Attendant - Carolinian
  • Vacasa LLC
  • Myrtle Beach, SC
  • **PT Common Area Attendant - Carolinian** at Vacasa Myrtle Beach, SC Here at Vacasa Community Association Management, we...
  • 3/25/2024 12:00:00 AM

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Sales Representative Home Health
  • PruittHealth
  • Myrtle Beach, SC
  • At PruittHealth, we recognize the inherent value of the individual. We are committed to providing the highest quality he...
  • 3/25/2024 12:00:00 AM

Myrtle Beach is a coastal city on the East Coast of the United States in Horry County, South Carolina. It is in the center of a large and continuous 60-mile (97 km) stretch of beach known as "The Grand Strand" in northeastern South Carolina. Ranked as the second fastest-growing metropolitan area in the country (per 2018 census estimates), Myrtle Beach is one of the major centers of tourism in South Carolina and the United States because of the city's warm subtropical climate and extensive beaches, attracting an estimated 14 million visitors each year. As of the 2010 census, the population of t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Contact Center Executive jobs
$211,995 to $346,934
Myrtle Beach, South Carolina area prices
were up 1.5% from a year ago

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