Top Contact Center Executive plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Top Contact Center Executive establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Top Contact Center Executive develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. The Top Contact Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Contact Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
The Mill Top is looking for enthusiastic bartenders for the upcoming event season! Our clients come to us to celebrate one of the happiest days of their lives. The bartenders role is to keep the party going and keep it safe for everyone.
Typical shifts will be 10 hours long on the weekend.
The bar team will be responsible for setting up the bar area, conducting beverage service, and breaking down the bar area.
Schedules are flexible, you can decide which shifts you want to work.
Pay: $15 per hour plus tips. (including credit tips)
Requirements:
21 years of age or older.
Carry and maintain an Indiana Alcohol permit and Servesafe Certification.
Must be punctual and reliable.
Able to lift and carry up to 50lbs.
Strong customer relation skills.
Able to use point of sales devices and accurately handle cash transactions.
Able to setup and breakdown a bar.
Be proactive in maintaining or requesting supplies during service.
Able to work as part of a team.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
Shift:
Weekly day range:
Experience:
Work Location: In person
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0 Top Contact Center Executive jobs found in Muncie, IN area