Top Contact Center Executive jobs in Alabama
Top Contact Center Executive plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Top Contact Center Executive establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Top Contact Center Executive develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. The Top Contact Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Contact Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Top Contact Center Executive jobs
- Top Closers
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Cardiff, AL
FULL_TIME
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Are you looking for your next exciting career move in sales? Are you driven, self-motivated, and an excellent communicator? If the answer is YES, then look no further as this is the role for you!
We have a fantastic opportunity as a sales executive, for individuals who are motivated and looking to take their earning potential to the next level.
We are currently recruiting for Sales Executive throughout the UK with the leading Solar Panels Installer.
This could be an ideal role for people who have experience in working with renewable energy, Solar PV, Battery Storage, Grid Trading, and Air Source Heat Pumps.
Requirements/ Responsibilities of a Sales Executive
- Full UK Driver's Licence is essential
- 2 years sales experience
- Converting qualified leads to sales
- Specifying solar panel products to the consumer
- Excellent verbal and written communication skills
What we are offering in the Sales Executive role
- Full product training available
- Uncapped Commissions
- Flexible working hours
- Appointments provided, no cold calling
We're looking for the best of the best, so if you feel like there's no challenge that can't be met and a goal that is unachievable then we want to hear from you! Click here to apply today.
- 1 Month Ago
- Top Closers
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Cardiff, AL
FULL_TIME
- Are you looking for your next exciting career move in sales? Are you driven, self-motivated, and an excellent communicator? If the answer is YES, then look no further as this is the role for you! We h...
- 1 Month Ago
- Other Executive
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Homewood, AL
OTHER
- MARKET SUMMARY: Brookwood Baptist Medical Center Located in Birmingham, this 595 bed facility provides the following services: Brain & Neuro, Cancer Care, Children's Services, Diagnostics, Digestive D...
- 29 Days Ago
- Alabama One Credit Union
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Tuscaloosa, AL
FULL_TIME
- DescriptionThe Contact Center Agent provides assistance and guidance for members in a variety of areas through the remote branch experience. The Contact Center Agent primarily handles inbound calls, a...
- 16 Days Ago
- Alabama 811
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Fultondale, AL
FULL_TIME
- Would you like to make a positive difference in the lives of everyone who works and lives around underground utilities in Alabama?Alabama 811 is the state one call notification center for the state of...
- 16 Days Ago
- Guardian Credit Union External
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Montgomery, AL
FULL_TIME
- Handles a variety of member service calls in a prompt, courteous and professional manner including calls that require problem resolution Major Duties and Responsibilities Works with internal customers...
- 17 Days Ago
Top Contact Center Executive jobs at Popular Companies
- PrudentRx, LLC
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Tampa, FL
- The Training Manager of Call Center Operations?will direct the design, planning and implementation of training programs ...
- 4/22/2024 12:00:00 AM
- Vero Orthopaedics Inc
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Vero Beach, FL
- Job Description Job Description Medical Phone Room Call Center Operator Reports to Director of Office Operations As expe...
- 4/22/2024 12:00:00 AM
- Woman's Hospital
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Baton Rouge, LA
- The call center operator will answer incoming calls to PBX and physicians answering service and processes them according...
- 4/22/2024 12:00:00 AM
- Delta Dental Plans Association
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Alpharetta, GA
- Job Description As a vital member of the Customer Operations leadership team, the Customer Operations Manager plays a cr...
- 4/21/2024 12:00:00 AM
- Mercy Medical Center
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Baltimore, MD
- Overview: The Call Center Operator / Specialty Concierge's primary purpose is to serve as a scheduling liaison for patie...
- 4/20/2024 12:00:00 AM
- Grand Sierra Resort and Casino
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Reno, NV
- Grave shift differential additional $1.00/an hour. Essential Job Functions: •Courteously answers incoming telephone call...
- 4/19/2024 12:00:00 AM
- Falck
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Orlando, FL
- Falck Global Assistance is a business unit of the Falck Group – a company headquartered in Copenhagen, Denmark. Our serv...
- 4/18/2024 12:00:00 AM
- Ten Lifestyle Group
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Las Vegas, NV
- The role will be to manage the operational day-to-day running of our local teams in conjunction with our regional office...
- 4/18/2024 12:00:00 AM