Top Consumer Loan Servicing Executive jobs in Rockville, MD

Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making.

As a Data Scientist at Capital One, youll be part of a team thats leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives.

Team Description:

The Servicing Intelligence data science team builds deep learning models to help our internal customers use unstructured, multi-modal data sources text, image, and audio data. We partner with product, tech, and business teams to deliver solutions spanning from using generative AI to conduct information extraction on millions of documents to analyzing call transcripts to identify customer pain points. You will be the driving force to experiment, innovate, and create next generation experiences powered by the latest emerging generative AI technologies.

Role Description:

In this role, you will:

• Be an expert in natural language processing (NLP) to harness the power of large language models (LLMs) and large multi-modal models (LMMs)
• Leverage a broad stack of technologies Pytorch, Hugging Face, LangChain, LLaMA-Factory, GitHub, AWS, and more to automate workflows using huge volumes of text and vision data
• Collaborate on a team of data scientists to build machine learning models through all phases of development, from design through training, evaluation, validation, implementation, and maintenance
• Flex your communication skills by interacting with a variety of internal business stakeholders to define innovative data science solutions
• Exhibit interest in learning underlying business processes, getting into the details by guiding annotators to curate high quality, consistent training datasets

The Ideal Candidate is:

• Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. Youre not afraid to share a new idea.
• Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them.
• Technical. Youre comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing data science solutions using open-source tools and cloud computing platforms.
• Statistically-minded. Youve built models, validated them, and backtested them. You know how to interpret a confusion matrix or a ROC curve.

Basic Qualifications:

• Currently has, or is in the process of obtaining a Bachelors Degree plus 6 years of experience in data analytics, or currently has, or is in the process of obtaining a Masters Degree plus 4 years of experience in data analytics, or currently has, or is in the process of obtaining PhD plus 1 year of experience in data analytics, with an expectation that required degree will be obtained on or before the scheduled start date
• At least 2 years experience in open source programming languages for large scale data analysis
• At least 2 years experience with machine learning
• At least 2 years experience with relational databases

Preferred Qualifications:

• At least 2 years of experience working with unstructured data for natural language processing, computer vision, or speech applications
• At least 2 years of experience fine-tuning and deploying transformer based models
• At least 2 years of experience working with deep learning libraries and tools, such as Pytorch and HuggingFace
• At least 4 years of experience in Python with a blend of experiences in data science and software engineering
• At least 4 years of experience with machine learning
• At least 1 year of experience working with AWS
• At least 1 year of experience providing technical mentorship to peer data scientists

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).