Top Consumer Loan Servicing Executive oversees all consumer loan servicing activities. Ensures efficiency of collections, escrow, and cashiering operations. Being a Top Consumer Loan Servicing Executive provides recommendations for areas of improvement. Requires a bachelor's degree. Additionally, Top Consumer Loan Servicing Executive typically reports to a head of a unit/department. The Top Consumer Loan Servicing Executive manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Top Consumer Loan Servicing Executive typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Description
The primary purpose of this position is to provide information on credit union products and services to members and stake holders in accordance with credit union policies and procedures and State and Federal rules and regulations; obtain information/documentation for the loan process and loan applicants’ credit history, interact with members or dealers when additional information is needed; perform other member service transactions. *75% of this team member’s job is devoted to Home Equity Loans; the remaining time is in the Indirect Lending area. Acts as back up to Consumer Loan Processor whose primary function is in Indirect Lending area.
Essential Functions
Requirements
Physical Requirement
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, bend, kneel, and reach above or at shoulder level. The employee must occasionally lift/push/pull and/or carry up to 10 pounds.
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