Top Consumer Loan Servicing Executive jobs in California
Top Consumer Loan Servicing Executive oversees all consumer loan servicing activities. Ensures efficiency of collections, escrow, and cashiering operations. Being a Top Consumer Loan Servicing Executive provides recommendations for areas of improvement. Requires a bachelor's degree. Additionally, Top Consumer Loan Servicing Executive typically reports to a head of a unit/department. The Top Consumer Loan Servicing Executive manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Top Consumer Loan Servicing Executive typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Top Consumer Loan Servicing Executive jobs
Consumer Loan Servicing Specialist
- Golden 1 Talent Acquisition Team
-
Sacramento, CA
FULL_TIME
- Title: CONSUMER LOAN SVCNG SPCLST Department: CONSUMER LOAN SERVICING Status: Non-exempt Reports to: SUP – CONSUMER LOAN SERVICING job code: 1798 Pay Scale: $24.29 - $25.00 Hourly GENERAL DESCRIPTION: As a consumer loan servicing specialist, you will provide a seamless experience for our members in managing their loans, while supporting leadership with department level initiatives and testing. This experienced level position plays a crucial role in driving innovation and implementing process improvements. This position requires an advanced understanding of loan servicing operations, analytical skills, and the ability to collaborate with cross-functional teams. A specialist supports technician level staff, while supporting requests that require special handling up to vendor or project involvement. Key responsibilities include, projects, validations for system updates, new products, and product improvements. In addition, tracking production and service level agreements, quality control support, complicated research, and escalations. Team collaboration and positive communication, while demonstrating adaptability and resilience. TASKS, DUTIES, FUNCTIONS: Engage with members via phone and email, providing exceptional service and assistance with loan related inquiries, demonstrating alignment with our Mission, Vision, and Core Values. Support team in processing requests submitted through the Consumer Loan Servicing queues, email inboxes, faxes and by mail. Assist technicians and handle escalations in a solutions-based manner, as a first line attempt of resolution prior to passing to leadership. Department specific duties may include advanced servicing or subject matter expertise in the following: Service pack validation, new product testing, statement validations. Initiate and validate rate change processes on variable rate loan products. Advanced servicing of equity loans including ensuring proper closing, title research and release resolutions, fixed rate segment servicing, including letter quality controls and general oversight of demand payoff processing. Partner with accounting to research and clear differences in assigned general ledger accounts. Support AB2311 by working escalated or delayed refund processing, exception processing and letter generation. Support vehicle title perfection through planned strategies and partnerships with indirect lending teams and dealerships. Monitor and ensure posting of insurance commission income and expenses related to product protection. Support adding, cancelling, and refunding of ancillary loan products offered. Loan product portfolio management, including reporting, monitoring for errors, and onboarding new products, to include, testing and validating. Mapping and servicing electronic forms, support generating new and servicing existing. Monitor reporting, provide error resolution, with a strong focus on regulatory compliance in servicing standards. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance, including bank secrecy and anti-money laundering laws appropriate to the position. Must pass all regulatory and compliance courses and apply knowledge to daily tasks. Identify and propose processing optimization, with a digital focus, to enhance the effectiveness of servicing operations. Lead implementation of digitally focused projects. Establish a collaborative environment by actively engaging with colleagues to share best practices and ideas. Supporting training technicians and temporary employees. Mentor employees to ensure a high level of knowledge transfer. Create open and honest communication, give, and encourage feedback. Coordinate and monitor daily workflows of department. Highly engaged participation in huddles and meetings, lead meetings as needed. Support annual procedure update process. Support production reporting, ensuring service level agreements are met and work is delegated to technicians in prioritizing order. Innovate mindset with a passion for process improvement. Proactive and self-motivated. Provide additional department support and perform other tasks and duties as needed. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK: Effective oral and written communication skills required to assist staff, members, and third parties. Must possess sufficient manual dexterity to skillfully operate laptop, and other standard office equipment, such as financial calculators, cellphone, and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: All levels of staff. EXTERNAL: Members, vendors and third parties. QUALIFICATIONS: EDUCATION: Successful completion of high school curriculum and/or equivalent work experience. EXPERIENCE: 3 or more years at a financial institution performing customer service in the financial industry in a progressively advancing role, with a focus on complex tasks and process improvement, extensive loan research and resolution, report creation and analysis, training, and mentorship experience, testing and validating experience, vehicle and home titling and release processing. Experienced level in servicing ancillary loan products. KNOWLEDGE / SKILLS: Previous experience in customer service, financial institution experience required. In-depth knowledge of loan products, regulations, and industry best practices. Experience in consumer loan products, with emphasis on loan servicing experience. Advanced knowledge of California DMV motor vehicle regulations pertaining to vehicle titling and release regulations, credit dispute requirements and/or real estate reconveyance processes, required. Knowledge of electronic DMV titling Strong analytical and problem-solving skills Excellent communication and interpersonal skills. Detail-oriented with excellent organizational abilities. Ability to multi-task is required with a high level of accuracy. Working knowledge and ability to use Microsoft Office software and standard office equipment. Good follow-up skills. Ability to work independently. Ability to work in a fast-paced environment. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. Extensive PC data entry and processing throughout the workday. May require minimal travel, local and statewide by car or public conveyance for Credit Union business. LICENSES / CERTIFICATIONS: Possess a valid California driver’s license. THIS JOB DESCRIPTION IN NO WAY STATES OR IMPLIES THAT THESE ARE THE ONLY DUTIES TO BE PERFORMED BY THIS EMPLOYEE. HE OR SHE WILL BE REQUIRED TO FOLLOW OTHER INSTRUCTIONS AND TO PERFORM OTHER DUTIES REQUESTED BY HIS OR HER SUPERVISOR THAT ARE WITHIN HIS / HER KNOWLEDGE, SKILL AND ABILITY AS WELL AS HIS / HER MENTAL AND PHYSICAL ABILITIES. REV. 3/15/2024
- 10 Days Ago
Executive Assistant, Administrative, and Loan Servicing Assistant
- Investment Management Company LLC
-
Santa Monica, CA
FULL_TIME
- We are an established investment and property management company that has been in business for over 40 years. This is a full-time job with excellent benefits, located in the heart of downtown Santa Mo...
- 29 Days Ago
Loan Servicing Analyst
- Reliant Capital
-
Los Angeles, CA
FULL_TIME
- About Reliant Capital Reliant Capital is a leading private lending platform, serving real estate developers nationwide in the acquisition, renovation, and construction of residential real estate. Foun...
- 13 Days Ago
Commercial Loan Servicing Specialist
- SAFE Credit Union
-
Folsom, CA
FULL_TIME
- Pay Range: $22.35 - $27.93 Exact compensation may vary based on skill, experience and location. POSITION PURPOSE Responsible for providing servicing and administrative functions related to member busi...
- 19 Days Ago
Sr Loan Servicing Specialist
- CalPrivate Bank
-
San Diego, CA
FULL_TIME
- DescriptionCalPrivate Bank is an equal opportunity employer, committed to diversity, equity and inclusion!!!Job Title: - Senior Loan Servicing SpecialistDepartment: Loan Servicing DepartmentReports To...
- 19 Days Ago
Loan Servicing Specialist I
- Community First Credit Union
-
Santa Rosa, CA
FULL_TIME
- Title: Loan Servicing Specialist I Department: Lending Reports to: Loan Servicing Manager Status: Non-Exempt Level: 7 Positions Supervised: none Position Summary: Under the general supervision of the ...
- 19 Days Ago
Top Consumer Loan Servicing Executive jobs at Popular Companies
Account Executive (Employee Benefits)
- Ima Financial Group
-
Denver, CO
- Account Executive (Employee Benefits)Job LocationsUS-CO-DenverJob ID2024-4237DepartmentEmployee BenefitsWhat You'll DoSu...
- 4/22/2024 12:00:00 AM
Sales Executive, Employee Benefits
- Interstate Personnel Service
-
Torrance, CA
- Your Responsibilities Assists company and department to define and execute strategies New business development Identifie...
- 4/22/2024 12:00:00 AM
Account Executive - Employee Benefits
- Marsh McLennan Agency
-
Aliso Viejo, CA
- Client Service Executive Summary Responsible for retention of existing business and the development of business within t...
- 4/21/2024 12:00:00 AM
Sales Executive- Employee Benefits
- Assured Partners
-
Cranford, NJ
- Overview Love what you do but not where you do it? As a Sales Executive at AssuredPartners, you will use your existing s...
- 4/21/2024 12:00:00 AM
Sales Executive- Employee Benefits
- Assured Partners
-
Chicago, IL
- Overview Love what you do but not where you do it? As a Sales Executive at AssuredPartners, you will use your existing s...
- 4/19/2024 12:00:00 AM
Sales Executive- Employee Benefits
- Assured Partners
-
Owensboro, KY
- Overview Love what you do but not where you do it? As a Sales Executive at AssuredPartners, you will use your existing s...
- 4/19/2024 12:00:00 AM
Account Executive-Employee Benefits
- NFP
-
Palm Beach Gardens, FL
- Who We Are NFP is a seven-time Best Places to Work award winner in Business Insurance who has also earned the 5-Star Div...
- 4/19/2024 12:00:00 AM
Sales Executive, Employee Benefits
- Keenan
-
Greater Los Angeles, CA
- Keenan has an exciting career opportunity as a Sales Executive that will be tasked with the generation of new business i...
- 4/18/2024 12:00:00 AM
About California
California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Consumer Loan Servicing Executive jobs
$174,553 to $339,149