Top Communications Executive jobs in Bristol, CT

Top Communications Executive oversees an organization's internal and external communications strategies and programs. Plans and directs communications programs that effectively describe and promote the organization and its products. Being a Top Communications Executive oversees market or public opinion research to assess program outcomes. Approves promotional campaign ideas in various types of media. Additionally, Top Communications Executive requires a bachelor's degree. Typically reports to top management. The Top Communications Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Communications Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Communications Supervisor
  • Northwest Connecticut Public Safety Communications...
  • Waterbury, CT FULL_TIME
  • As a 911 Communications Supervisor, the incumbent will play a crucial role in ensuring the efficient and effective operation of emergency communication services. This position is responsible for overseeing a team of emergency dispatchers and call takers, providing guidance, support, and supervision. Supervisors must maintain a high level of professionalism and accuracy in emergency call handling, ensuring that calls are answered, processed, and dispatched promptly to the appropriate emergency responders. This position is performed with considerable independence and latitude under the direct supervision of the Director of Operations.


    About the Position
    :

    As a Communications Supervisor, you will be tasked to:

    • Supervise and manage a team of emergency dispatchers and call takers, ensuring optimal performance and adherence to established protocols and procedures.
    • Provide guidance, training, and ongoing coaching to call takers and dispatchers, promoting professional development and fostering a positive work environment.
    • Monitor and evaluate performance metrics, such as call answer times, call response times, and accuracy thereof, to identify areas for improvement and implement corrective measures.
    • Maintain up-to-date knowledge of emergency response protocols, procedures, and regulations, and ensure that staff members are trained and compliant.
    • Coordinate and prioritize incoming emergency calls, ensuring employees dispatch appropriate resources to the scene in a timely manner, considering factors such as location, nature of the emergency, and availability of units.
    • Communicate effectively with emergency responders, providing critical information, updates, and directions to ensure an appropriate and efficient response.
    • Communicate with members of the public, subordinates, peers, and supervisors; interpret, answer, and explain operational and procedural questions.
    • Receive complaints and commendations from both internal and external customers and initiate an initial investigation or review into any complaints received; report back to the complainant as appropriate or directed.
    • Monitor and operate computer-aided dispatch (CAD) systems, radio communications, and other relevant equipment to support emergency response activities.
    • Perform initial troubleshooting on any reported system or equipment issues and report appropriate failure to the correct person(s).
    • Handle escalated and complex emergency calls, demonstrating professionalism, empathy, and the ability to make quick and accurate decisions.
    • Collaborate with other emergency services agencies, such as police, fire, and medical personnel, to coordinate multi-agency responses during major incidents or disasters.
    • Review statistical data that outlines center and employee performance; adjust schedules as necessary to achieve performance goals.
    • Maintain accurate records, logs, and reports related to emergency calls, incidents, and staff performance.
    • Document any employee incidents or interventions to assist in maintaining records of coaching, training, or areas requiring retraining.
    • Mentor new and existing employees on the application of policy and procedure through briefings with the employees.
    • Stay informed about advancements in emergency communications technology and best practices and make recommendations for system upgrades or process improvements as needed.
    • Perform miscellaneous job-related duties as assigned.

    Job Requirements

    • Previous experience:
      • Internal Applicants:
        • Two years of professional experience at NWCTPS and a minimum of one (1) year in the role of Dispatcher or
        • One year of professional experience at NWCTPS and a minimum of three (3) years of external experience in a public safety communications center or
        • One year of professional experience at NWCTPS and a minimum of two (2) years of external experience in a supervisory capacity for a Public Safety Agency
      • External Applicants:
        • A minimum of three (3) years of external experience in a supervisory capacity for a Public Safety Agency (Police/Fire/EMS) or
        • A minimum of five (5) years of external experience in a public safety (Police/Fire/EMS) communications center.
    • High school diploma or equivalent; additional education or training in emergency communications or a related field is preferred.
    • Strong leadership and supervisory skills, with the ability to motivate and inspire a team.
    • Excellent verbal and written communication skills, including active listening and clear articulation.
    • Exceptional ability to handle high-stress situations and make critical decisions quickly and accurately.
    • Proficient in operating computer-aided dispatch (CAD) systems and other emergency communications equipment.
    • In-depth knowledge of emergency response protocols, procedures, and regulations.
    • Ability to multitask and prioritize effectively, ensuring a timely and appropriate response to emergency situations.
    • Strong problem-solving and decision-making skills, with the ability to remain calm and composed under pressure.
    • Exceptional attention to detail and accuracy in documenting and recording information.
    • Ability to work rotating shifts, including nights, weekends, and holidays.
  • 3 Days Ago

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Cdl teams top pay in
  • U.S. Xpress
  • Waterbury, CT FULL_TIME
  • CDL-A Teams : TOP TEAM PAY IN THE NATION & UP TO $15,000 SIGN ON BONUS / SPLIT! Your team can average $200,000 or more! Don't Wait, Call Now! 956-446-0838 Team Drivers : Up to $15,000 Sign-On Bonus / ...
  • Just Posted

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Communications Specialist
  • ArmyRecruiting Albany
  • Middletown, CT FULL_TIME
  • The U.S. Army is at the forefront of communications technology and bolsters one of the most robust communications networks on the planet. As a communications technician in 1 of the 25 Army technical c...
  • Just Posted

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Communications Specialist
  • ArmyRecruiting Albany
  • Waterbury, CT FULL_TIME
  • The U.S. Army is at the forefront of communications technology and bolsters one of the most robust communications networks on the planet. As a communications technician in 1 of the 25 Army technical c...
  • 1 Day Ago

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Communications Supervisor
  • Northwest CT Public Safety Communication Center
  • Waterbury, CT FULL_TIME
  • As a 911 Communications Supervisor, the incumbent will play a crucial role in ensuring the efficient and effective operation of emergency communication services. This position is responsible for overs...
  • 6 Days Ago

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Express Technicians
  • Executive Auto Group
  • Middletown, CT FULL_TIME
  • What are you doing with your life?Are you responsible?Are you ready for a change with real growth opportunities?Do you have a passion for repairing cars?Be a part of a winning team!Do you want a caree...
  • 9 Days Ago

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0 Top Communications Executive jobs found in Bristol, CT area

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Retail Sales Manager
  • Duluth Trading Company
  • Danbury, CT
  • ** Retail Sales Manager** **Job Category****:** Retail **Requisition Number****:** RETAI03807 Showing 1 location **Job D...
  • 3/27/2024 12:00:00 AM

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Direct Support Specialist - Part Time - 16 Hrs. Part Time | 209 - Plainville, CT chevron_right
  • Journey Found, Inc.
  • Plainville, CT
  • Direct Support Specialist - Part Time - 16 Hrs. Job Details Job Location 209 - Plainville, CT Position Type Part Time Pl...
  • 3/26/2024 12:00:00 AM

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Automation Operations Manager
  • The Judge Group
  • Plainville, CT
  • About Us Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food produ...
  • 3/26/2024 12:00:00 AM

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Staff RN Case Manager
  • Echn
  • Plainville, CT
  • NEW HIRE SIGN ON BONUS ELIGIBLE! - $8,000 # POSITION SUMMARY: Under the supervision of the Clinical Manager, performs th...
  • 3/26/2024 12:00:00 AM

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Smart Maintenance Agent - Work From Home>
  • AppFolio
  • Torrington, CT
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Health benefits / 401k matching / PTO - As a...
  • 3/25/2024 12:00:00 AM

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Smart Maintenance Agent - Work From Home>
  • AppFolio
  • New Britain, CT
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Health benefits / 401k matching / PTO - As a...
  • 3/25/2024 12:00:00 AM

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Smart Maintenance Agent - Work From Home>
  • AppFolio
  • Meriden, CT
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Health benefits / 401k matching / PTO - As a...
  • 3/25/2024 12:00:00 AM

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Smart Maintenance Agent - Work From Home>
  • AppFolio
  • Enfield, CT
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Health benefits / 401k matching / PTO - As a...
  • 3/25/2024 12:00:00 AM

Bristol is a suburban city located in Hartford County, Connecticut, United States, 20 miles (32 km) southwest of Hartford. The city is also 120 miles southwest from Boston, and approximately 100 miles northeast of New York City. As of the 2010 census, the population of the city was 60,477. Bristol is best known as the home of ESPN, whose central studios are in the city. Bristol is also home to Lake Compounce (1846), America's oldest continuously operating theme park. Bristol was known as a clock-making city in the 19th century, and is home to the American Clock & Watch Museum. For silver enth...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Communications Executive jobs
$263,391 to $374,557
Bristol, Connecticut area prices
were up 1.7% from a year ago

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