Top Collections Executive jobs in Wheaton, IL

POSITION PURPOSE 

The Warehouse Lead I provides work direction to assigned staff; monitors the departments staffing needs; ensures consistent workflow in and out of the area; and provides assistance to the Supervisor as needed. 

Job Essentials

• Performs all duties within assigned area i.e. picking/packing, loading/unloading, shipping, and receiving.
• Monitors department staffing needs and works with supervisor to adjust accordingly.
• Oversees and trains new associates.
• Provides work direction to the team and assigns work areas to achieve desired productivity goals.
• Meets or exceeds performance and productivity goals.
• Ensures adherence to all company policies and procedures.
• Follows all safety procedures in the performance of job duties.
• Ensures that all standard operating procedures (SOP’s) are followed.
• Establishes good communication between departments.

SCOPE 

• Works under general direction.  Primary job functions require some independent judgment.
• Works closely with hourly associates, warehouse supervisors and managers.
• Provides daily work direction to the team and provides new hire training as required.

COMPETENCIES & SKILLS 

• Strong understanding of the job functions and possesses the knowledge and skills to perform the required job functions.
• Dependable, responsible and willing to accept accountability.
• Results oriented; detail-oriented with good organizational and time management skills.
• Ability to work in a fast-paced environment; ability to effectively handle multiple tasks.
• Strong verbal and written communication skills with the ability to effectively communicate with all team members.
• Strong interpersonal and coaching skills.
• Good analytical and problem solving skills.
• Basic computer skills including knowledge of MS Excel and Warehouse Management System (WMS).
• Ability to work both independently and as a team member.
• Strong customer service orientation.
• Strong continuous learning orientation for self and others.
• Ability to adapt to a continuously changing work environment.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to communicate effectively and write routine reports and correspondence.

EDUCATION & EXPERIENCE 

• High School diploma or equivalent.
• Minimum one year experience in a lead capacity within a warehouse environment.

WORK ENVIRONMENT & PHYSICAL DEMANDS

• Warehouse environment with seasonal temperature variations.
• Physical activity includes regular standing, reaching, stooping, bending, kneeling, crouching and climbing stairs and ladders.  Extensive walking and working on elevated platforms.
• Ability to lift and/or maneuver up to 50 lbs.