Top Collections Executive develops overall corporate policies regarding collections of overdue/delinquent accounts. Ensures all collections policies are followed. Being a Top Collections Executive monitors collections activities and provides recommendations for improvement. May work with legal counsel or outside collections agencies to handle overdue accounts. Additionally, Top Collections Executive may require an advanced degree. Typically reports to top management. The Top Collections Executive manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2024 Salary.com)
TEKsystems is currently searching for qualified candidates to fill openings for a Delinquency Control Counselor position with a reputable credit union in the Pensacola, FL area.
This position is NOT fully remote and requires working onsite. All candidates must live in a commutable distance to the Pensacola, FL area.
Description: Call center production environment, auto-dialer
making outbound calls, will receive in-bound calls. Early stage collections(1-30 days late), 80-120 calls per day.
Responsibilities
Experience
and Qualifications:
Schedule: Must be able to work a 11:30am-8:00pm shift after training. Must be comfortable working EVERY Saturday.
When working a Saturday shift you will have a rotating day off throughout the week. Saturday shift is always 8:00am-4:30pm.
Hybrid schedule, 1 day per week (4 days per month onsite required)Training and working on site fully is an option
Training: 4 Weeks Hybrid: Monday - Friday, 7am-3:30pm CST
4 weeks technical training: taught phone etiquette, navigation, empathy—first three days are on site, technical training is then hybrid,-1 day a week onsite.
Up to 4 weeks after technical training is nesting led by leadership team to develop skills. Re-assessed each week, can get out of it
after 1 week depending on the individual. Nesting is ON SITE for up to 4 weeks.
If interested, please apply with updated resume and complete the application questions. Completing questions and answering them honestly allows our recruiting team to move quickly and better partner you in opportunities that align with your goals, skills, and interests
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About the Company:
TEKsystems
About TEKsystems:
Company Size:
5,000 to 9,999 employees
Industry:
Staffing/Employment Agencies
Founded:
0
Website:
https://www.teksystems.com/en/
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