Top Collections Executive develops overall corporate policies regarding collections of overdue/delinquent accounts. Ensures all collections policies are followed. Being a Top Collections Executive monitors collections activities and provides recommendations for improvement. May work with legal counsel or outside collections agencies to handle overdue accounts. Additionally, Top Collections Executive may require an advanced degree. Typically reports to top management. The Top Collections Executive manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2024 Salary.com)
Assumes responsibility for all debt collection functions for consumer, residential, and commercial loans; monitors and communicates with defaulted borrowers and management on a regular basis to resolve defaults.
Knowledge of loan documents, accuracy, strong organizational skills, strong communication skills, knowledge of Excel, Word, Outlook and Windows.
Work Environment/Physical Demands/Condition Requirements:
Busy office environment, with moderate noise: computers, printers, phones, and light traffic.
Must be able to focus and not be easily distracted. Must be able to sit for at least 70% of the
workday. Some movement is required to retrieve files, etc. Must be able to see computer
screen and read documents.
General office equipment: Computer, Telephone, Mobile devices, Scanner
Responsible for actively protecting the confidentiality of customer information and computer systems used in the bank by:
Responsible for maintaining confidentiality of all sensitive information.
Satisfactorily completes all required compliance training and complies with all regulations which apply within the scope of the position.
Torrington Savings Bank is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status.
Applicants requiring reasonable accommodation in the application process should notify Human Resources.
Torrington Savings Bank is a drug free workplace.
Torrington Savings Bank participates in e-Verify
EOE/AA/M/F/D/V
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