Top Collections Executive develops overall corporate policies regarding collections of overdue/delinquent accounts. Ensures all collections policies are followed. Being a Top Collections Executive monitors collections activities and provides recommendations for improvement. May work with legal counsel or outside collections agencies to handle overdue accounts. Additionally, Top Collections Executive may require an advanced degree. Typically reports to top management. The Top Collections Executive manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2024 Salary.com)
Job Overview:
We are seeking a detail-oriented and motivated individual to join our team as a Collector. As a Collector, you will be responsible for contacting individuals and businesses to collect outstanding debts. This is an important role that requires strong communication skills and the ability to work with sensitive financial information.
Duties:
- Contact individuals and businesses via phone to collect outstanding debts
- Negotiate payment arrangements and settlements with debtors
- Update account information and maintain accurate records of all collection activities
- Utilize telemarketing techniques to effectively communicate with debtors
- Use accounting software to track and manage debt collection efforts
- Collaborate with other team members to resolve complex collection issues
- Perform account reconciliations and ensure accuracy of debits and credits
Experience:
- Previous experience in collections or a related field is preferred
- Knowledge of medical billing, coding, and revenue cycle management is a plus
- Strong mathematical skills for calculating payment plans and negotiating settlements
- Familiarity with accounting software for managing collection accounts
- Excellent phone etiquette and the ability to handle difficult conversations professionally
- Attention to detail and the ability to accurately reconcile accounts
At our company, we offer competitive pay rates and a supportive work environment. Join our team of dedicated professionals and make a difference in the lives of our clients.
Job Type: Full-time
Pay: $14.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person