Top Collections Executive jobs in Johnstown, PA

Our growing Sales, Manufacturing, and Distribution center is looking for a result driven Inside Salesperson to join our team as a key member. We are a multi-brand sign and mailbox company with high aspirations and high expectations. If you are looking to make a difference in the workplace and for the people that you serve, look no further.

Duties and Responsibilities
Primary:
* Engage, and befriend customers so that they have a great experience
* Grow and maintain accounts to ensure satisfaction and retention
* Convey our message to the market and gather and document intel about market trends
* Efficiently Process/Follow Up/Close on Opportunities
* Confirm customer requirements and record opportunity
* Determine internal quote path (Quoting, Production, Both)
* Finalize quote plan (customer first, Sales Ops Manager, BD)
* Determine follow up path (IS, BD, both)
* Win new Business
* Remain Positive and professional and work together with the team to make a great environment for our customers and each other
* Be a role model for our values of Positive, Reliable, Ownership, Continuous Improvement, and Winning Pace

Secondary:
* Prepare existing customers for strategic calls
* Gather and promote prospective customers to fill pipelines
* Perform various BDR sales support related tasks
* Send follow up or thank you emails to customers
* Prospect for new customers
* Other Duties as assigned

Qualifications
Required:
* High school diploma/GED
* 2 years of customer service experience
* Pleasant, enthusiastic voice
* Positive Attitude
* Strong Communications skills and interpersonal skills across all levels
* Multiple software computers skills
* Ability to multitask

Desired:
* Associates degree or higher
* 5 years of customer service experience

Position Benefits
* Full Time Position
* Monday – Friday operation (typically)
* Competitive Salary
* Paid Time Off (PTO) along with standard holidays
* 401(k) retirement savings plan with strong company match
* Medical, dental, and vision insurance
* Life insurance
* Internal and Professional growth opportunities
* Employee Referral Program

Our goal is to provide customers with a Positive experience and to ensure that we understand and satisfy their needs. Inside Sales play a critical role in achieving this goal. They are responsible for providing our valuable customers with accurate information needed in a professional and efficient manner.