Top Collections Executive jobs in Jacksonville, FL

Top Collections Executive develops overall corporate policies regarding collections of overdue/delinquent accounts. Ensures all collections policies are followed. Being a Top Collections Executive monitors collections activities and provides recommendations for improvement. May work with legal counsel or outside collections agencies to handle overdue accounts. Additionally, Top Collections Executive may require an advanced degree. Typically reports to top management. The Top Collections Executive manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2024 Salary.com)

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Cards Account Management Client Executive (VP) - Hybrid
  • Hispanic Technology Executive Council
  • Jacksonville, FL FULL_TIME
  • The Account Mgmt Sr Specialist is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

    Responsibilities:

    • Intense focus on overall client experience and satisfaction
    • Interface with a portfolio of Clients to develop an understanding of their operating procedures, organization structures and needs in identifying and supporting the delivery Citi Products
    • Work closely in partnership with Sales and Coverage partners, focusing on revenue expansion and revenue realization through cross sell opportunities
    • Responsible for driving deals through Implementation ensuring ramp up of revenue from deals implemented and monitoring revenues to ensure retention of existing revenue, manage and report attrition across client portfolio
    • Be the client advocate in managing the Citi network, 100 countries to ensure client satisfaction:
    • Identify and coordinate new cross-sell opportunities within own portfolio
    • Drive revenue realization on deals implemented in partnership with the Sales Team and Implementations
    • Develop and maintain industry knowledge
    • Penetrate client organization and cultivate client contacts working with the Sales Specialist, Operations and Client Delivery to deliver superior client satisfaction
    • Track all deals pending Implementation with Client Delivery and Operations partners
    • Work in partnership with Global / Regional Solution Sales Specialist in the preparation and delivery, where applicable of Relationship Reviews
    • Review, screen and co-ordinate timely responses to all clients related enquiries either personally or through redirecting to CEM, Service, ops or appropriate Product Specialists
    • Build effective network working closely with overseas Citibank branches to be client advocate
    • Co-ordinate and oversee (in partnership with Operations) the updating of customer account and/or product structures.
    • Ensure CITIKYC/AML requirements met for new business opportunities and work in partnership with Operations and Implementations to ensure deals implemented and support provided to the client where necessary to drive revenue realization
    • Assist with client communication of product migrations, regulatory changes and market updates for portfolio
    • Coordinate and work closely with Sales Specialists for client Relationship Reviews and call briefing memos
    • Responsible for monthly revenue analysis ensuring MIS systems accurately reflects account profitability; prepare summaries and forecasts communicating findings.
    • Ensure AML enquiries handled promptly and thoughtfully ensuring adherence to Citi policies.
    • Work with Global partners to ensure references are provided
    • Drive the Service Quality Process at the client level
    • Provide client feedback on product, process and service needs
    • Take ownership, lead and track specific customer issues/problems including pricing and billing issues and work with the customer and internal departments until issues are resolved
    • Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
    • Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
    • Appropriately assess risk/reward of transactions when making business decisions
    • Be familiar with and adhere to Citi's Code of Conduct and the Plan of Supervision for Global Markets and Securities Services
    • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


    Qualifications:

    • University Degree or equivalent experience in a Commercial Card environment
    • Proven track record of successful client focused activity, Back Office Cash Management or Trade Operations Experience
    • Advanced problem solving skills
    • Excellent interpersonal skills
    • Committed, Trusted team player
    • High energy and initiative
    • Time Management and Organizational Skills


    Education:

    • Bachelor's/University degree, Master's degree preferred/Equivalent Experience


    This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

    -------------------------------------------------

    Job Family Group:

    Institutional Sales

    -------------------------------------------------

    Job Family:

    Account Management

    ------------------------------------------------------

    Time Type:

    Full time

    ------------------------------------------------------

    Primary Location:

    Jacksonville Florida United States

    ------------------------------------------------------

    Primary Location Salary Range:

    $90,370.00 - $135,550.00

    ------------------------------------------------------

    Citi is an equal opportunity and affirmative action employer.

    Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

    View the "EEO is the Law" poster. View the EEO is the Law Supplement.

    View the .

    View the Pay Transparency Posting

     

  • 19 Days Ago

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Collections Representative
  • ValorVIP
  • Orange, FL OTHER
  • POSITION OVERVIEW Collections Representative Join our team and grow with us! We need account receivable specialists to respectfully recover past due consumer accounts. As a recovery professional you w...
  • 21 Days Ago

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Collections Representative
  • MCI Careers
  • Orange, FL FULL_TIME
  • LOCATIONOrange Park, FL JOB TYPEFull-Time & Part-Time PAY TYPESHourly Bonus SALARY$13.10 - $17.10 / hour BENEFITS & PERKSLOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Li...
  • 21 Days Ago

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Collections Representative
  • MCI Military Recruitment
  • Orange, FL FULL_TIME
  • POSITION OVERVIEW Collections Representative Join our team and grow with us! We need account receivable specialists to respectfully recover past due consumer accounts. As a recovery professional you w...
  • 22 Days Ago

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Collections Officer
  • RADIFI FEDERAL CREDIT UNION
  • Jacksonville, FL FULL_TIME
  • RadiFi Credit Union is seeking a Collections Officer to preserve the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments, negative shares and/or recoveri...
  • 1 Day Ago

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Collections Specialist
  • Sissine's Office Systems, inc.
  • Jacksonville, FL FULL_TIME
  • Collections Duties/Responsibilities: Review aging reports to identify outstanding/past due accounts Review each account for accuracy Contact customers with overdue accounts and attempt to either colle...
  • 11 Days Ago

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0 Top Collections Executive jobs found in Jacksonville, FL area

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Collections Associate - MUST HAVE HEALTHCARE COLLECTIONS EXPERIENCE
  • HeadsUp Healthcare
  • Jacksonville, FL
  • Job Description Job Description Job Location can be in Tampa, FL or Jacksonville, FL. HeadsUp Healthcare is looking for ...
  • 4/25/2024 12:00:00 AM

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Managing Attorney Tax Resolution
  • Community Tax, LLC
  • Jacksonville, FL
  • Job Description Job Description Company Overview: At Community Tax, LLC, we're not just leaders in the Tax Resolution ma...
  • 4/25/2024 12:00:00 AM

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Senior Attorney - Tax Resolution
  • Community Tax, LLC
  • Jacksonville, FL
  • Job Description Job Description Community Tax, LLC, is a nationally leading tax resolution, representation, and tax serv...
  • 4/25/2024 12:00:00 AM

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Collections Associate II
  • Jobs for Humanity
  • Jacksonville, FL
  • Company Description Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosyst...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative
  • Healthcare Outsourcing Network, LLC
  • Jacksonville, FL
  • Job Description Job Description We are a company located in Wheat Ridge, Colorado with clients around the United States,...
  • 4/24/2024 12:00:00 AM

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Human Services Planner ll/SPE EHE Project Coordinator
  • City of Jacksonville, FL
  • Jacksonville, FL
  • Salary: $51,952.00 - $54,550.00 Annually Location : Jacksonville, FL Job Type: Special Purpose Job Number: 2024-05621 De...
  • 4/22/2024 12:00:00 AM

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Customer Support - Jacksonville, FL - Digitech
  • Sarnova HC, LLC
  • Jacksonville, FL
  • Company Overview: Client Support Specialist The primary responsibility for this Customer Support position is to ensure c...
  • 4/22/2024 12:00:00 AM

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Skip tracers and Sales Professionals
  • Amerifund Equity Group
  • Jacksonville, FL
  • Job Description Job Description Job Description: Looking for rock star skip tracers and sales professionals to locate in...
  • 4/21/2024 12:00:00 AM

Jacksonville is the most populous city in Florida, the most populous city in the southeastern United States and the largest city by area in the contiguous United States. It is the seat of Duval County, with which the city government consolidated in 1968. Consolidation gave Jacksonville its great size and placed most of its metropolitan population within the city limits. As of 2017 Jacksonville's population was estimated to be 892,062. The Jacksonville metropolitan area has a population of 1,523,615 and is the fourth largest in Florida. Jacksonville is centered on the banks of the St. Johns ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Collections Executive jobs
$203,475 to $335,486
Jacksonville, Florida area prices
were up 1.5% from a year ago

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