Top Collections Executive jobs in Irving, TX

Bring your expertise to JPMorgan Chase.  As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As an Executive Director in the Auto Risk Management organization, you will be responsible for the Collections Risk Strategy function. You will lead a team of strategic analysts to develop, execute, and monitor the end to end collections credit risk management strategies for the auto loan and lease portfolio. You will need a background in credit risk management, be able to lead and work closely with stakeholders, such as Operations, Modeling and Finance team by voicing risk views, influencing, and tackling business challenges. You will work with stakeholders across the bank, leveraging data and insights to assess collections strategy adequacy, identify opportunities for further optimization and develop innovative products and services that help drive better performance. You must be able to provide strategic guidance and effectively manage demand requests by senior leaders and the business while excelling at creative thinking, problem solving, effective communication, project and relationship management, and should be detail-oriented and self-motivated. 

Job Responsibilities 

• Lead a team that is responsible for the development and ownership of the end to end lifecycle of collections credit risk strategies as well as oversight of operations practices to ensure adherence to risk requirements for both auto loans & leases. 
• Provide and direct complex analysis on credit risk and collections strategy effectiveness in order to identify emerging risks, assess effectiveness of existing strategies, ensure adherence to regulatory guidance and establish a culture of intentional testing in strategic change recommendations and establish risk threshold that help business stay within risk appetite limits
• Monitor industry and economic trends on automotive industry as well as changes in consumer behavior to understand impacts on collateral values and consumer willingness to repay debt 
• Monitor operations & credit risk strategy performance, establish program performance guardrails and evaluate effectiveness by identifying issues, opportunities and recommend credit & collections actions
• Challenge partners across supporting businesses to ensure alignment with risk requirements and other Credit Risk limits and metrics
• Maintain relationship & dialogue with external regulators and supporting exams
• Provide regular updates to senior risk leadership, risk forums, management & credit risk committees and regulators
• Answer ambiguous questions comfortably, by forming a point of view and generating creative solutions that address the requests
• Participate in senior management requests, including responding to ad-hoc questions and preparing talking points for investor meetings/presentations 

Required qualifications, capabilities, and skills 

• Bachelor’s degree with a minimum 15 years of relevant auto experience in Risk Management (underwriting/credit strategy/credit risk/collections) and 5 years of management-level experience preferably at a large financial institution. 
• Strategic analytics experience, preferably in financial services industry with consumer credit risk analytics background 
• Knowledge of Credit Risk Management Processes, Risk Appetite Setting, Credit Strategy Change review and approval, Loss Forecasting, Credit Portfolio Management, Credit Modeling and Model Risk Management
• Superior communication skills, including active listening and the ability to capture and deliver key takeaways from engagements in writing.
• Strong presence, comfortable interacting with and presenting to all levels of management
• Strong analytical programming and proficient technical skills in Excel and PowerPoint 
• Strong interpersonal, collaboration, communication and presentation skills
• Critical eye for detail and strong project management skills
• Highly motivated, confident, and proactive leader with strong problem-solving skills
• Ability to manage multiple priorities and deadlines, able to perform under pressure and to manage competing priorities under tight deadlines

Preferred qualifications, capabilities, and skills 

• Master’s degree is preferred   
• Auto industry experience is a plus