Top Collections Executive jobs in Gainesville, FL

Job Summary/Overview

The Pool Monitor is responsible for providing excellent service to residents and their guests by monitoring assigned pools, ensuring that all rules are being followed at all times.

Essential Duties and Responsibilities

The following statements describe the principal functions of this position and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may be expected to perform other duties as assigned, including working in other areas to cover absences or balance the workload. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Monitors residents & guests on the veranda, pool & pool decks to assure that everyone is in compliance with the posted pool rules and enforces rules when needed
• Greets residents and guests when walking the pool area
• Maintains a clean working area and sanitizes as needed
• Ensures everyone exits the pool and surrounding areas during thunderstorms
• Closes all umbrellas at the pools during inclement weather
• Requests resident identification when needed
• Attends onsite safety classes to obtain certificates and training in the following areas: CPR, AED, First Aide & Blood Borne Pathogen
• Follows the rules governing the circulation for the outdoor pool
• Exhibits professionalism at all times
• Performs all duties in adherence to Company standards
• Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
• Maintains a positive and professional demeanor toward all residents, visitors and co-workers
• Performs other duties as assigned

Qualifications (Education, Experience, Technical Skills)

Education and Experience:

• High School Diploma or equivalent preferred
• Previous customer service experience preferred

Skills and Knowledge:

• Must be able to read, write and understand English with excellent verbal and written communication skills
• Bilingual (Spanish) preferred

• Ability to work well with the public

Personal Attributes:

• Honesty and integrity
• Team player
• Self-motivated and dependable
• Strong work ethic
• Commitment to diversity, equity and inclusion

Organizational Relationships

Report to: Program Manager

Supervises: None

Certifications or Licenses

Certifications: Current CPR, First Aid and AED Certificate

A valid Florida Drivers License with acceptable driving history is preferred

Colen Built Development provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic provided by federal, state, or local law. In addition, Colen Built Development will provide reasonable accommodations for qualified individuals with disabilities. Drug free work place.