Top Collections Executive develops overall corporate policies regarding collections of overdue/delinquent accounts. Ensures all collections policies are followed. Being a Top Collections Executive monitors collections activities and provides recommendations for improvement. May work with legal counsel or outside collections agencies to handle overdue accounts. Additionally, Top Collections Executive may require an advanced degree. Typically reports to top management. The Top Collections Executive manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2024 Salary.com)
Job Summary:
We are seeking a motivated and detail-oriented Collection Representative to join our team. As a Collection Representative, you will be responsible for managing and collecting outstanding accounts receivable. Your primary goal will be to ensure timely payment from customers while maintaining positive relationships with clients.
Duties:
- Contact customers via phone, email, or mail to collect outstanding payments
- Negotiate payment plans and settlements with customers
- Update customer records and account information
- Perform account analysis to identify delinquent accounts and develop strategies for collection
- Collaborate with internal teams to resolve billing discrepancies and disputes
- Provide excellent customer service by addressing customer inquiries and concerns
- Maintain accurate documentation of all collection activities
Requirements
- Strong phone etiquette and communication skills
- Ability to work independently and meet collection targets
At our company, we value our employees and offer competitive compensation packages. Join our team today and contribute to our success as a Collection Representative.
Job Type: Full-time
Benefits:
Weekly day range:
Work Location: In person
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