Ticket Office Supervisor - Casino jobs in Ohio

Ticket Office Supervisor - Casino supervises a team of ticket office cashiers who sell tickets to guests. Must be familiar with venue seating to suggest the best seats for a variety of needs. Being a Ticket Office Supervisor - Casino may require a high school diploma or equivalent. Typically reports to a manager. The Ticket Office Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Ticket Office Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Ticket Office Associate
  • CAPA
  • Columbus, OH FULL_TIME
  • About Us

    Our Mission

    CAPA enriches lives by cultivating and nurturing the arts, spreading an appreciation that can be felt in hearts, minds and the economy of our communities.

    Our Vision: Columbus is a national destination for living, breathing art.

    The Columbus Association for the Performing Arts (CAPA) was formed in 1969 to save the historic Ohio Theatre (Columbus) from the wrecking ball. After the theatre was saved, CAPA renovated the magnificent 1928 movie palace to its original glory. It was then that CAPA became the leaders in theatre rehabilitation and downtown redevelopment. Since then, CAPA has adopted Columbus’ Palace Theatre and Southern Theatre, and manages the Riffe Center Theatres, the Shubert Theatre in New Haven, CT, and the Lincoln Theatre.

    One unique aspect of CAPA is its shared service business model, offering personalized back-office services to local arts organizations. While each agreement is tailored to fit each organization’s needs, some of these services include marketing, ticketing, management, operations, finance, publicity, human resources, IT, and development. CAPA's shared services partners include: American Public Gardens Association (APGA), the Contemporary Theatre, Columbus Cultural Leadership Consortium (CCLC), the Columbus Symphony Orchestra (CSO), the Drexel Theatre, Franklin Park Conservatory and Botanical Gardens, Leadership Columbus, the Lincoln Theatre, Opera Columbus, the Jeanne B. McCoy Community Center for the Arts and Hinson Amphitheater, the Shubert Theatre, and the Short North Stage.

    Since its inception in 1969, CAPA has achieved international recognition for the diversity of the performing arts and entertainment programming it presents, the dramatic restoration of historic theatres, excellence in facility management, and positive contributions to the quality of life in downtown Columbus.

    Primary Function: The Ticket Office Associate is responsible for selling tickets over the counter and by phone through CAPA's phone center for Tessitura ticketed events at CAPA theatres, and for select Ticketmaster outlet events. The Associate provides ticket sales and support on the night of show as scheduled. This position requires premium customer service and respect for the customer through all stages of the ticket selling process.

    Additional Information: There is one Part Time hourly position available.

    Duties and Responsibilities

    • Assists patrons with purchasing subscriptions and single tickets over the counter and by phone.
    • Provides box office support and ticket sales on the night of show.
    • Balances all ticket office codes at the end of each business day as assigned.
    • Gathers and organizes “will call” for distribution during the night of show.
    • Follow customer service best practices from initial purchase through night of show ticketing functions.
    • Adheres to CAPA’s cash management procedures.
    • Provides information to customers as requested, such as show running time, directions, parking, and seating guidance.
    • Performs other duties as assigned.

    Knowledge, Skills and Abilities

    • Strong attention to detail.
    • Proficient computer skills.
    • Excellent phone and verbal communication skills with the ability to foster outstanding customer service.
    • Ability to handle conflict and work closely with others.
    • Accurate and efficient cash handling skills.
    • Knowledge of Tessitura is preferred.
    • Ability to stand for an extended period of time and lift up to 40 lbs.

    Credentials and Experience

    • High School Diploma or equivalent.

    • Experience working with the public in a sales capacity.

    • Availability during non-traditional work hours (nights, weekends) and the ability to travel to off-site venues.

    • Previous ticket office experience is a plus.

    • Tessitura or Ticketmaster knowledge is a plus.

    • Experience with Microsoft Office, especially Word and Excel, is preferred.

    CAPA's EEO Statement:

    The Columbus Association for the Performing Arts (CAPA) is an Equal Opportunity Employer. CAPA does not discriminate in its employment decisions on the basis of race, religion, color, national origin, sex, pregnancy, lactation status, gender identity or expression, sexual orientation, age, disability, veteran or military status, genetic information, or any other protected status.

    CAPA's Diversity & Inclusion Statement:

    CAPA believes in the power of diversity - we can only achieve our vision to make Columbus a destination for living, breathing art when we include everyone. CAPA is committed to presenting art that brings people from all backgrounds together to experience the transformative power of the arts. In the same spirit that we celebrate the many forms of performance art on our stages, we value, appreciate, and celebrate all human beings in our community.

    CAPA recognizes that there are cultural and systemic barriers that prevent complete inclusivity and equity. CAPA's Diversity and Inclusion commitment is to progressively and continuously work to identify those barriers and intentionally adapt our practices, demonstrate our efforts, and measure the results to promote inclusion and equity.

  • 1 Month Ago

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Box Office Ticket Buyer for Columbus, OH
  • REPS & Co.
  • Columbus, OH FULL_TIME
  • Earn up to $20 /hour Buying Tickets!Ticket Buyer - Independent Contractor (1099) Founded in 2017, REPS & Co. is a leader in the entertainment industry specializing in ticketing for live events. We are...
  • 11 Days Ago

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Box Office Ticket Buyer for Cincinnati, OH
  • REPS & Co.
  • Cincinnati, OH FULL_TIME
  • Earn up to $20 /hour Buying Tickets! Ticket Buyer - Independent Contractor (1099) Founded in 2017, REPS & Co. is a leader in the entertainment industry specializing in ticketing for live events. We ar...
  • 13 Days Ago

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Box Office Ticket Seller (Part-Time)
  • Cincinnati Cyclones
  • Cincinnati, OH PART_TIME
  • This Box Office Ticket Seller position is a Game Day position, and applicants MUST be available to work ALL 36 CYCLONES HOME HOCKEY GAMES! This season, 22 of those 36 contests will take place on Frida...
  • 15 Days Ago

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Box Office Ticket Buyer for Cleveland, OH
  • REPS & Co.
  • Cleveland, OH FULL_TIME
  • Earn up to $20 /hour Buying Tickets!Ticket Buyer - Independent Contractor (1099) Founded in 2017, REPS & Co. is a leader in the entertainment industry specializing in ticketing for live events. We are...
  • 15 Days Ago

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Box Office Ticket Seller (Part-Time)
  • Cincinnati Cyclones
  • Cincinnati, OH PART_TIME
  • This Box Office Ticket Seller position is a Game Day position, and applicants MUST be available to work ALL 36 CYCLONES HOME HOCKEY GAMES! This season, 22 of those 36 contests will take place on Frida...
  • 15 Days Ago

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Front Office Supervisor
  • Endeavor Hospitality Group
  • New York, NY
  • Whats your Endeavor? If this is you, we want to talk to you: You believe that service is not just a series of transactio...
  • 4/26/2024 12:00:00 AM

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Front Office Supervisor
  • Omni Hotels & Resorts
  • Asheville, NC
  • Location: Grove Park Inn The AAA Four-Diamond Grove Park Inn is noted for understated elegance and southern charm; ten U...
  • 4/26/2024 12:00:00 AM

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Front Office Supervisor
  • Graduate Providence
  • Providence, RI
  • Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 4/26/2024 12:00:00 AM

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Front Office Supervisor
  • Methodist Healthcare
  • San Antonio, TX
  • Description Introduction Do you have the career opportunities as a Front Office Supervisor you want with your current em...
  • 4/26/2024 12:00:00 AM

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Office Supervisor
  • Copart
  • Sandston, VA
  • The Office Supervisor is responsible for leading the office staff to provide excellent service to customers and to ensur...
  • 4/24/2024 12:00:00 AM

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Office Supervisor
  • Panoramic Health
  • Daly City, CA
  • Office Supervisor coordinates the day-to-day operations of the office under the supervision of the Office Administration...
  • 4/23/2024 12:00:00 AM

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Office Supervisor
  • Sciolex Corporation
  • New York, NY
  • Job Description Job Description Hourly Rate: $21.00 Overview What do you get when you bring together a team of bright in...
  • 4/22/2024 12:00:00 AM

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Office Supervisor
  • SYNERGY HomeCare of Aventura
  • Miami, FL
  • SYNERGY HomeCare of Aventura - Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bri...
  • 4/22/2024 12:00:00 AM

Ohio /oʊˈhaɪoʊ/ (listen) is a Midwestern state in the Great Lakes region of the United States. Of the fifty states, it is the 34th largest by area, the seventh most populous, and the tenth most densely populated. The state's capital and largest city is Columbus. The state takes its name from the Ohio River, whose name in turn originated from the Seneca word ohiːyo', meaning "good river", "great river" or "large creek". Partitioned from the Northwest Territory, Ohio was the 17th state admitted to the Union on March 1, 1803, and the first under the Northwest Ordinance. Ohio is historically know...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Ticket Office Supervisor - Casino jobs
$37,456 to $48,236